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Join to apply for the Business Banking Support Officer role at Beyond Bank Australia4 days ago Be among the first 25 applicantsJoin to apply for the Business Banking Support Officer role at Beyond Bank AustraliaDirect message the job poster from Beyond Bank AustraliaSalary range: $70,000 to $80,000 per yearBe part of Beyond Bank a bank that is for and with you.We are one of Australia''s largest, 100% customer-owned mutual banks with a credit union heritage. With over 300,000 customers and over 40 branches across five states, we are working hard to be the best relationship bank for customers and communities in Australia. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.Our values of Customer Obsessed, Empowering Communities, Right things, right way, Shared Ambition, and Championing Sustainability are integral to all that we do and are the standards to which we hold ourselves.Where and how you can workNational OpportunityFull time (75 hours per fortnight)Hybrid work arrangementsSalary range: $70,000 to $80,000 per yearBe part of Beyond Bank a bank that is for and with you.We are one of Australia''s largest, 100% customer-owned mutual banks with a credit union heritage. With over 300,000 customers and over 40 branches across five states, we are working hard to be the best relationship bank for customers and communities in Australia. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.Our values of Customer Obsessed, Empowering Communities, Right things, right way, Shared Ambition, and Championing Sustainability are integral to all that we do and are the standards to which we hold ourselves.Where and how you can workJob DescriptionThe RoleThis role is pivotal in supporting the Business Banking Team by providing comprehensive sales, lending, and administrative assistance. It focuses on nurturing customer relationships with genuine care and understanding of their banking needs. Additionally, the role involves preparing insightful Business Banking Dashboard reports and actively participating in business improvement projects.In the role you willEnsure compliance with external regulations and internal policies and procedures.Maintain a professional and business-like image at all times.Actively demonstrate Beyond Bank Values: Customer first, Integrity, Community, Mutuality, and Sustainability in all dealings.Contribute to a customer-focused performance culture of success and achievement.Drive personal learning and development supported by a Personal Development Plan.Provide necessary support to the Business Banking Team and customers to facilitate strong customer relationships and support the lending submission process.Action leads and opportunities for new memberships and accounts received from Branches, CRC, and digital channels.Conduct CRM follow-ups for all appropriate member interactions.Monitor and maintain sales tracking tools, CRM records, BI reports, and Dashboard reporting.QualificationsAbout youYou will excel by actively demonstrating Beyond Bank Values and contributing to a customer-focused culture of success. Your ability to build strong relationships and provide exceptional support to the Business Banking Team and customers will be key to your success.Strong customer service skills to build and maintain relationships.Excellent communication abilities for effective interaction with customers and colleagues.Proficiency in using CRM systems and sales tracking tools.Ability to work collaboratively in a team and support business improvement initiatives.Strong organisational skills to manage administrative tasks and ensure compliance with policies and procedures.Additional InformationSee yourself in our teamYou will be joining the Business Banking Team, a group of dedicated professionals who work tirelessly to provide exceptional support to our customers. Whether you are working face-to-face, online or over the phone, you will be passionate about providing the best possible experience to meet our customers'' banking needs.Why work for Beyond Bank?We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for our roles.Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or modifications for accessibility to our locations, please contact us at recruitment@beyondbank.com.auAnd theres even more benefits:Additional 3 paid work-life balance days to boost your annual leave (pro rata)Paid community volunteer days to support many community charities across AustraliaAccess to employee discounts, health and wellbeing initiatives, employee and family assistance, plus moreA flexible, and diverse working environmentCareer development opportunities, training and coachingBy joining Beyond Bank, you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference, we would love to hear from you.What does our recruitment process look like?The process can include a phone screen, video interview, virtual or face-to-face interview, psychometric testing, and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.Apply Now!To find out more about Beyond Bank visit beyondbank.com.au or for more information contact recruitment@beyondbank.com.auApplications close 25/05/2025As a certified B Corp we are using our business as a force for good.By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA, ASIC, Bankruptcy, National Criminal History Check, VEVO, Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionAccounting/AuditingIndustriesBankingReferrals increase your chances of interviewing at Beyond Bank Australia by 2xGet notified about new Business Support Officer jobs in Melbourne, Victoria, Australia.Project Officer, Office of the Executive DirectorMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 months agoCustomer Service Support Staff - MelbourneBusiness Support Coordinator (12 month fixed term)Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 hours agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 6 days agoBroadmeadows, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 3 weeks agoDandenong, Victoria, Australia 1 week agoParkville, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 months agoMelbourne, Victoria, Australia 2 weeks agoAdministration Support Officer - Continuing EducationMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 days agoCustomer Service Support Staff - MelbourneMelbourne, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. 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