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Join to apply for the Generation Accounts Specialist role at Energy Bay1 month ago Be among the first 25 applicantsJoin to apply for the Generation Accounts Specialist role at Energy BayAre you passionate about renewable energy and eager to make a positive impact and generate change? Do you thrive in a supportive and collaborative work environment where your contributions are valued and recognised? If so, we have the perfect opportunity for you!About Diamond Energy, An Energy Bay BrandEnergy Bay is rapidly expanding along the renewable energy value chain and across multiple geographies, with the goal of decarbonising industry.Established in 2016, Energy Bay offers specialised distributed renewable energy solutions to facilitate enterprise customers and property landlords through the energy transition. Founded on the values of innovation, value creation and social responsibility, Energy Bay is backed by impact capital from Australias largest private financial sponsors, including Grok Ventures, Soletto and Skip Capital.An exciting opportunity (Full-time role) has arisen in the Generation team at Diamond Energy, an Energy Bay brand.Diamond Energy prides itself as a leading renewable energy, electricity retailer that is rated 5 stars in the Green Electricity Guide by Greenpeace and earned a CHOICE recommendation in 2023! We are dedicated to providing sustainable and clean energy solutions to our customers. As a growing company with big dreams, we offer an exceptional working environment where you can expand your experience and be part of a meaningful mission to create a greener and cleaner future.We are looking for a commercially driven Generation Accounts Specialist to join our dynamic team. This role is the key relationship management role to support generation accounts throughout their lifecycle. This role also drives and supports the efficient growth of the broader generator service model to help achieve budgeted targets. This role provides a unique opportunity to learn the ins and outs of the renewable energy market, whilst providing exceptional customer service to our clients and ensuring their satisfaction with our services.To learn more about Diamond Energy, please visit Bay CultureEnergy Bay has a distinctly unique, transparent, and constructive company culture. We are a team focused on maximising the scale and impact we create in the energy transition. We are seeking to build on our existing culture and create a diverse team with wide range personal and professional experience, with a long-term focus on execution and the highest standards of delivery.Our Vision: Generating ChangeOur Mission: Your partner in delivering decentralised net zero energy solutionsOur Values: Zero Harm | Enduring Solutions |Customer Driven |Trusted PartnerAs a Generation Accounts Specialist with Diamond Energy, you will be responsible for:Developing strong relationships with generator customers and being their primary point of contactProactively coordinating scheduled touch points with generatorsEnsuring the timely and successful follow up of customer enquiries / follow up actionsChairing regular generator account meeting forums with stakeholders across the businessProactively identifying growth opportunities within key generator accounts, including identifying additional servicesUndertaking ongoing reviews to enhance generator service model, customer experience and enhance process improvements relating to generator customers including onboarding/establishment processesLiaising with cross-functional internal teams to improve the entire customer experience (i.e. B2B, customer service, billing, payments, control services etc.)You will be successful in the role if you possess:At least 12 months work experience in customer service, key accounts, sales, account management or equivalent role that brings experience and skillsin positively dealing with key accounts and/or corporate customersDemonstrated experience in servicing energy and/or commercial type customers or portfoliosA tertiary qualification in Engineering or Science degree is preferredSolid experience with CRM software and MS Office (particularly MS Excel)Excellent communications skills with ability to communicate with key stakeholders at multiple levelsExperience delivering client-focused solutions to customer needsProven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailExcellent listening, negotiation and presentation abilitiesStrong collaboration skills to follow through on agreed actions with internal staff and stakeholders within agreed timeframesAbility to work as part of a close-knit team in a dynamic and growing business with a strong interest in renewable energyYoull Love Working Here BecauseWe believe in responsibility and reward you for taking initiativeWere a successful, fast-growing company with an entrepreneurial vibeWe love to promote internally and offer development opportunitiesComprehensive training and mentorship from experienced professionalsNew office location, with stunning panoramic views, close to Burnley train stationWe have a great work culture, come and join our team!By joining our team, you''ll be contributing to supporting renewable energy. Your work as a Generation Accounts Specialist will directly impact our ability to help our customers live greener and cleaner.Diamond Energy prides itself on being a diverse and an equal employment opportunity employer.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitals and Health Care, Non-profit Organizations, and Government AdministrationReferrals increase your chances of interviewing at Energy Bay by 2xGet notified about new Account Specialist jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoSMB Account Manager, Talent & Learning SolutionsSouthbank, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 2 weeks agoDocklands, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia 3 weeks agoCampbellfield, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoDocklands, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 1 week agoDandenong, Victoria, Australia 1 month agoKey Account Manager - Strategic Account ServicesMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$100,000.00-A$100,000.00 2 weeks agoCaulfield East, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. 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