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Job Title


Home Claims Consultant


Company : Youi Insurance


Location : Sunshine Coast, Queensland


Created : 2025-06-01


Job Type : Full Time


Job Description

Join to apply for the Home Claims Consultant role at Youi Insurance1 day ago Be among the first 25 applicantsJoin to apply for the Home Claims Consultant role at Youi InsuranceThis range is provided by Youi Insurance. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$66,000.00/yr - A$80,000.00/yrJoin our dynamic team as a Claims Consultant for Building and Contents at Youi. Your role is central to Youi''s reputation and relationships, playing a crucial part in end-to-end service delivery of claims when our customers need us the most.By being the direct point of contact for clients and all service providers, you''ll utilise your exceptional problem-solving and communication skills to ensure our Youi clients have a positive and memorable claims experience.About the roleOnsite and full time, working Monday-Friday onlyNo insurance experience required as full paid training providedManaging your own portfolio of claimsHelping our customers in their time of need by processing their claims from start to finishProblem solving on a daily basis to reach outcomes that work for both our clients and YouiBe a direct point of contact for customers, service providers and Assessors to ensure the smooth processing of each claim within your portfolioAbout youExceptional verbal and written communication skillsEffectively present and articulate informationExperience in administration, with high attention to detailStrong problem-solving skills and sound decision-making capabilitiesFamiliarity with case or portfolio management is a plusExperience in navigating and quickly learning computer systems is highly beneficialDon''t tick every box? No worries!We understand that many skills are transferable and with every Youi journey unique as you are, we encourage you to apply.About YouiAt Youi, we pride ourselves on doing things differently. Since Day 1, we''ve challenged the Australian insurance industry to provide a better experience for our customers, with our focus on Insurance for Individuals. Our awesome customer service sets us apart, and that''s all thanks to the incredible people we employ. We value great personalities, authenticity, and hard work.Perks and benefitsGreat work/life balance with set start/finish times22 days annual leave, plus volunteer leave, and yearly salary reviewsCareer progression opportunities we believe in promoting from withinPaid induction training and ongoing career developmentAn awesome work culture that encourages creativity and celebrates diversityIdeally located surrounded by numerous eatery and retail optionsDiscounted insurance productsDiscounted gym memberships through Fitness PassportOnsite barber, brow bar, massage therapist, mobile mechanic and car detailingFree skin checks, flu jabs, and wealth mastery sessionsEnd of trip facilitiesCasual dress codeReady?If you are passionate about customer satisfaction, finding creative solutions to complex situations, and want to be part of a supportive and engaging team, apply now to start an exciting career at Youi!Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionAdministrative, Customer Service, and ManagementIndustriesInsurance and Financial ServicesReferrals increase your chances of interviewing at Youi Insurance by 2xSign in to set job alerts for Claims Consultant roles.Sunshine Coast, Queensland, Australia A$70,000.00-A$85,000.00 2 days agoSunshine Coast, Queensland, Australia A$70,000.00-A$85,000.00 2 days agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr