Job Title

The VacancyHere at Wates we have an opportunity for a Contracts Manager to join our WPS team within our Responsive Maintenance division. You will be based out of our shared client offices in the Coalville area so ideally will need to be commutable to that area. The primary focus of this role will be to increase the contract turnover whilst ensuring compliance with contractual service standards.Key Accountabilities Will IncludeLead a team of Supervisors, Administrators, Planners and OperativesManage, monitor, review and oversee customer satisfaction across the contractEnsure that large multi-trade jobs are booked in by the scheduling team and are checked to clarify what trades and timeframes are requiredResponsible for operatives adhering to the attendance, mobile phone, driving, no smoking and alcohol and drugs policies, ensuring that if the policies and procedures are not followed the appropriate action is takenWork closely with Commercial team to identify and rectify Invoicing issues affecting contract P & L marginsEnsure Health and Safety compliance in adherence with our Wates Operating FrameworkWe Are Looking For An Experienced Contracts Manager WhoHas Repairs and Maintenance sector experienceHas a proven track record in managing large Maintenance contractsHas a proven track record in managing a large and diverse direct labour organisation and Supply Chain.Be fully compliant and has a proven track record in Health and Safety Management.Has proven commercial acumen in running large Maintenance contractsTo be successful in this role you will be an excellent communicator able to influence at all levels, be highly organised and driven to achieve high levels of customer and client satisfaction.Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant''s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.To learn more about the checks included in this process, please click on the following link: National Security VettingPlease make your current line manager aware that you are interested in this internal opportunity before applying. One of the Recruitment Team will then be in contact to discuss the role in more detail and advise of next steps.Work for WatesWates is one of the UKs leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.We are driven by our purpose, reimagining places for people to thrive and our three promises:Thriving places working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.Thriving planet protecting nature and taking action on climate change by collaborating and innovating with our partners.Thriving people creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.Work for WatesWates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industrys environmental impact. #J-18808-Ljbffr