Job Title

Sr. Director, Commercial OperationsReq. # 22379Job Family: CM - Commercial SupportLocation: USOverviewThe Senior Director, Global Commercial Operations, will lead a high-performing, cross-functional team responsible for driving growth, optimizing sales processes, and accelerating commercial success. This strategic leader will work closely with global commercial teams to develop and execute initiatives that increase deal size, accelerate time to close, and enhance overall business effectiveness. The role involves supporting commercial teams across the entire customer lifecycle, providing market intelligence, sales training, and operational optimization. The Director will oversee onboarding, product launch effectiveness, and sales performance visibility to ensure alignment with corporate objectives. Additionally, they will develop commercial strategies to position Waters effectively across market verticals and customer segments.ResponsibilitiesGlobal Go-to-Market (GTM) Strategy Development: Lead the design and execution of GTM strategies aligned with business objectives and market segmentation. Collaborate with cross-functional teams to optimize organizational structure, call planning, and targeting for maximum growth.Team Leadership & Development: Build, lead, and mentor a diverse team of commercial operations, sales operations, and training professionals. Provide coaching and performance management to ensure team success.Sales Territory Design & Strategy: Develop strategic sales territory plans to optimize coverage and resource allocation, maximizing growth in targeted markets.Sales Enablement & Support: Collaborate with marketing and product teams to create sales enablement programs, tools, and training to improve sales efficiency.Sales Process Optimization: Continuously improve sales workflows, identify bottlenecks, and leverage technology to reduce sales cycle times and increase conversion rates.Leadership in CRM & Data Analytics: Lead initiatives to enhance data capture and analytics. Develop CRM requirements and recommend enhancements for better insights.Performance Analysis & Insights: Partner with analytics teams to monitor KPIs, analyze sales data, and provide actionable insights for strategic decisions.Sales Forecasting & Pipeline Management: Collaborate on accurate sales forecasting and pipeline reviews to meet revenue targets.Define & Refine Commercial Priorities: Work with sales leadership to set clear objectives and prioritize initiatives that align with corporate goals.Sales Compensation & Incentives: Develop and review sales incentive programs to motivate performance and align with business targets.Qualifications10+ years in commercial operations, sales enablement, or related fields within life sciences, technology, or similar industries, with proven success in leading global teams.Experience in managing sales processes, team development, and analytics.Strong strategic, analytical, and communication skills, with the ability to influence senior leadership.Bachelor''s degree in Business, Marketing, Life Sciences, or related; MBA preferred.Company DescriptionWaters Corporation (NYSE: WAT) is a leading specialty measurement company with over 60 years of innovation in chromatography, mass spectrometry, and thermal analysis. With approximately 8,000 employees worldwide, Waters operates in 35 countries and offers products in over 100 countries. Our mission is to enable advancements in healthcare, environmental management, food safety, and water quality through innovative solutions.We value diversity and inclusion, actively promoting inclusive practices across our organization. Waters is an equal opportunity employer committed to creating a diverse environment.Key Words#LI-Remote #J-18808-Ljbffr