Job Title

Head of Dining & HospitalityAbout UsFounded in the Queensland outback in 1920, Qantas has grown to be Australias largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Groups main business is the transportation of customers and freight using two complementary airline brands Qantas and Jetstar operating regional, domestic, and international services.About UsFounded in the Queensland outback in 1920, Qantas has grown to be Australias largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Groups main business is the transportation of customers and freight using two complementary airline brands Qantas and Jetstar operating regional, domestic, and international services.Job DescriptionLead the design and delivery of Qantas end-to-end dining and hospitality across lounges, inflight cabins, and key service touchpoints.Drive culinary innovation and manage supplier and chef partnerships to deliver premium, brand-aligned dining experiences.Permanent role based at our Sydney Mascot CampusOpen to sponsorshipWeve always been pioneers, and were proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.We are seeking a strategic and creative Head of Dining & Hospitality to shape the end-to-end dining and hospitality experience across Qantas lounges, inflight cabins, and service touchpoints. As Head of Dining and Hospitality, you will define the culinary vision, lead menu innovation, and ensure a premium, consistent offering that aligns with the Qantas brand.This role manages a cross-functional team and collaborates with key partners across Service Delivery, Procurement, Lounges, and Cabin Crew to deliver operational excellence. You will drive value through supplier and chef partnerships, oversee menu development, and ensure product selections meet both quality and cost expectations. With responsibility for budget planning and performance, youll balance creativity with commercial outcomes. Using data and customer insights, youll continuously refine the dining strategy to meet evolving customer preferences and set new standards in airline hospitality.This is a rare and exciting senior leadership role within Qantas with high visibility and great ambition ahead. The Head of Dining and Hospitality will lead a direct team of 25, working closely in collaboration with operational delivery units.Youll have 12+ years experience in food and beverage strategy, hospitality, airline catering, luxury service, or related industriesAt least 5 years experience in an airline environmentProven expertise in strategic product and experience design with a focus on premium culinary and F&B offeringsProven experience in delivering step change in customer experience and leading change in complex and constrained environments at scalePassion for customer-led innovation and elevating service experiences through insight and trend forecastingStrong background in supplier relationship and contract management, delivering value and qualityDemonstrated success in leading operational delivery across multi-port, high-volume environmentsExperienced people leader with a collaborative, cross-functional working styleStrong commercial and financial acumen, balancing creativity with business performanceTertiary qualifications in Business, Hospitality Management, Culinary Arts, or a related disciplineWhy Qantas?Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.There are many different opportunities across our team, which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, weve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.The Qantas employee benefits program offers amazing benefits that extend well beyond travel.We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.Well support your wellbeing: Whether its learning to better support your own and others mental health, our interactive wellbeing app or your very own tailored nutrition plan.Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.Be a part of something special and play your part in the Qantas story get in touch today.Applications close Wednesday 18th JuneSeniority levelSeniority levelExecutiveEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesAirlines and AviationReferrals increase your chances of interviewing at Qantas by 2xGet notified about new Head of Hospitality jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoAssistant Venue Manager Full Time / King Street WharfNorth Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoPyrmont, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 months agoPyrmont, New South Wales, Australia 3 weeks agoAssistant Manager - The Menzies Bar & BistroSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoPalm Beach, New South Wales, Australia 1 day agoDarlinghurst, New South Wales, Australia 1 month agoSydney, New South Wales, Australia A$75,000.00-A$85,000.00 11 hours agoNorth Narrabeen, New South Wales, Australia 2 weeks agoDirector of Conferencing and Event SalesSydney, New South Wales, Australia 6 days agoSt Leonards, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$75,000.00-A$85,000.00 11 hours agoHospitality Supervisors | DIDO NSW | 14:7Sydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia A$75,000.00-A$85,000.00 11 hours agoMascot, New South Wales, Australia 3 weeks agoHaymarket, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$75,000.00-A$85,000.00 11 hours agoSydney, New South Wales, Australia 2 weeks agoWelcome And Services Supervisor | Exclusive Collection (M/W) Club Med ResortSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$75,000.00-A$85,000.00 11 hours agoVENUE ASSISTANT MANAGER Shore Beach Club ManlyManly, New South Wales, Australia 1 week agoSt Leonards, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSt Leonards, New South Wales, Australia 5 days agoAssistant Manager - Come grow with us at SolotelSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 days agoWere unlocking community knowledge in a new way. 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