Job Title

Add expected salary to your profile for insightsAt Unified Healthcare Group (UHG), our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through our medEbridge platform. We provide secure online access to a national marketplace of GPs, Specialists, Nurses, Allied Health Professionals and more. Our customers connect easily with health practitioners using this platform to access information quickly to make informed decisions and improve outcomes for their clients who have suffered personal injuries such as road or workplace accidents.Company DescriptionAt Unified Healthcare Group (UHG), our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through our medEbridge platform. We provide secure online access to a national marketplace of GPs, Specialists, Nurses, Allied Health Professionals and more. Our customers connect easily with health practitioners using this platform to access information quickly to make informed decisions and improve outcomes for their clients who have suffered personal injuries such as road or workplace accidents.Job DescriptionAs a Head of Customer Experience and Growth, you will be working strategically with our current and prospective clients to drive mutual value creation and enduring partnerships across the Legal, Life Insurance, CTP and Workers Compensation/ Self Insurance sectors.We are looking for an exceptional person to take on this senior leadership role, collaborate with industry leaders & key customer stakeholders, and work with a team of Account Managers to ensure ongoing growth and excellent customer experience.What You Will Be DoingDevelop and execute growth plans and strategies with new and existing customers across nominated sectors, ensuring growth targets are achievedIdentify and secure new business opportunities across nominated sectorsNegotiate new customer contracts, contract renewals and/or extensions to ensure business needs and financial targets are metEngage, lead and support your team of Account ManagersPosition UHG as a trusted advisor with key industry stakeholdersRepresent UHG at industry forum, customer meetings and eventsIdentify opportunities for new products and services to meet market needsQualificationsWhat You Should HaveDegree qualifications desirable3+ years senior leadership experience within a similar role or industryStrong knowledge of personal injury insurance schemes with specific knowledge of the legal sector and how plaintiff and defendant law firms service these schemesExceptional leadership and customer relationships skillsProven skills in negotiation and influencingStrong communication skills both written and verbal to all stakeholdersStrong commercial acumenAbility to coach and provide feedback in a constructive mannerAbility to work autonomously and as part of a teamAdditional InformationThis position is offering an attractive base salary commensurate with experience plus superannuation and STI.Be part of the MedHealth group voted Financial Review Boss Best Places to Work. Head to www.medhealth.com.au for further details.Join a group which offers:Employee discounts for health insurance, gyms, pools and travel clubNovated leasing and specified salary sacrificingPaid parental leavePurchased leave (excl casuals)Hybrid working arrangementsCBD office close to public transportOur teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.** We will not be able to support international applicants for this role and previous applicants need not apply.You are welcome here.Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.We are happy to adjust our recruitment process to support accessibility needs.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Over the past two decades, UHG has built Australia''s leading marketplace connecting Business & Healthcare Providers. We create innovative solutions using our medEbridge platform and our marketplace of healthcare providers to enable businesses to achieve their objectives.Our team make a difference every day. As a certified B Corp we firmly believe in using business as a force for good and creating a business that positively impacts not only the lives of our team, but also the community in which we operate. As an emerging technology company, were always looking to identify and develop new and innovative ideas that will make a difference for both our clients and the broader community. We encourage our team to collaborate, to share their ideas, and to participate in creating solutions. We value leadership and commitment and we celebrate the success of our people.We believe in connecting great people with great opportunities, whether you are in Digital, Healthcare, Sales or Service, youll make a difference at UHG.Over the past two decades, UHG has built Australia''s leading marketplace connecting Business & Healthcare Providers. We create innovative solutions using our medEbridge platform and our marketplace of healthcare providers to enable businesses to achieve their objectives.Our team make a difference every day. As a certified B Corp we firmly believe in using business as a force for good and creating a business that positively impacts not only the lives of our team, but also the community in which we operate. As an emerging technology company, were always looking to identify and develop new and innovative ideas that will make a difference for both our clients and the broader community. We encourage our team to collaborate, to share their ideas, and to participate in creating solutions. We value leadership and commitment and we celebrate the success of our people.We believe in connecting great people with great opportunities, whether you are in Digital, Healthcare, Sales or Service, youll make a difference at UHG.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr