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Job Description:DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world. DXC.comThis is a talent pool for IT Field Services Technicians to provide end user desktop and network support for a mining client.This is Field Services role based in Perth CBD. However, there will be a requirement to provide support on an adhoc basis to clients based in regional WA to support a Village Entertainment System.There may also be a requirement to support a mine site in regional QLD. WA regional work is a 2 week on/ 2 week off roster while Qld is a 7 days on, 7 days off.Self-motivated individual able to think outside the box, providing exceptional customer service and troubleshooting skills. Must be proactive and organized, to assist a user base working around various shifts. Excellent written skills essential, ensuring that ticketed work is documented, and SOPs are maintained and updated.Self-motivated individual able to think outside the box, providing exceptional customer service and troubleshooting skills. Must be proactive and organized, to assist a user base working around various shifts. Excellent written skills essential, ensuring that ticketed work is documented, and SOPs are maintained and updated.Essential Job Functions:Provide expert technical support in infrastructure services, responding to complex issues and inquiries.Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.Participate in the development of infrastructure documentation, including incident reports and configuration details.Apply deep technical knowledge to address complex infrastructure-related problems.Follow established best practices and standards in infrastructure service delivery.Apply critical thinking and technical skills to find solutions to infrastructure issues.Provide technical support in infrastructure services, responding to issues and assisting in tasks.Contribute to the implementation of infrastructure projects and assignments.Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.Work with the team to enhance infrastructure effectiveness and address technical challenges.Support the development of infrastructure documentation, including incident logs and configuration records.Apply technical knowledge to address infrastructure-related challenges.Follow established best practices and standards in infrastructure service delivery.Utilise technical skills to address infrastructure issues and incidents.There will be a requirement to supportNetwork Analysis and Troubleshooting: Analyze and resolve issues within communication networks to maintain optimal performanceTechnology Implementation: Integrate new technologies and upgrade existing systems to enhance communication capabilitiesSystem Maintenance: Inspect, maintain, and keep detailed records of communication systemsStakeholder Coordination: Collaborate with stakeholders to understand and meet communication needsInstallation Replacement of TVs, Access PointsSecurity installer licence would be advantageous or ability to apply forobtain a Security Consultant Licence (WA Police)Be prepared to provide backfill as a Fly In Fly Out (FIFO) role in support of some of DXC''s clients. This will be on an adhoc basis as requiredDesirable SkillsFamiliarity with GPON networksFamiliarity with Satellite and Cable TVFamiliarity with remote mine and processing residential camp environmentsBasic cabling skills/certification includingSELV DC Voltage SystemsTechnologies supportedIP Networks (Cisco and other)FirewallsTeleste MATV and DOCSISCalix - GPONWireless Networking (Ruckus, Cisco, MicroTik etc)CCTVPAGADC Power systems including DELVBasic Qualifications:Bachelor''s degree in a relevant field or equivalent combination of education and experienceTypically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar roleProven experience in infrastructure technology analysisProficiencies in data analysis and problem-solvingA continuous learner that stays abreast with industry knowledge and technologyOther Qualifications:An advanced degree in a relevant field is a plusRelevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plusTrust, Transform & Thrivewith a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today''s rapidly changing technologies.If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.Your working environmentVirtual/flexible/on-site/travelIn alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are metOur culture and benefitsDXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXCAs an employer of choice, our people first philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.How to apply & our commitment to you in returnIf you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.Interviews and onboarding are conducted online, as part of us being a virtual-first company.We are an Equal Opportunity EmployerDXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere. #J-18808-Ljbffr