About UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityOur Cavan branch is on the lookout for a driven sales professional to join our high-performing team as a Customer Support Representative. This role will see you promoting market leading products across the quality Hitachi range through a mix of account management and business development. You will be responsible for partnering with and providing support to our Major Accounts and Regional South Australian customers.Hitachi Benefits - What''s in It for you?Competitive Base Salary + Super + Commission Structure + Fully Maintained Company CarCareer: Permanent Full Time Position in a leading OEM with long term job securityEmployee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards ProgramCareer Progression: OEM training and opportunities for upskilling with access to the latest technologiesCulture: Supportive mentors who value your input in finding new and improved ways to achieving successPaid Parental Leave Company PolicyHealth: Discounted Medibank health insurance policy + EAP to support our employees and their familiesEmployee Referral Program: successfully refer a friend and earn cash!Your other responsibilities will include:Establishing and maintaining successful working relationships with customersPromotion of the Hitachi range of parts and service solutions to achieve budgeted sales targetsUndertake customer machine inspections with a high attention to detailIdentify areas for business growth and develop suitable strategies to generate parts and service salesEfficiently liaise with current and potential customer base with accurate reporting of activity, sales, opportunities and market activityWorking to a customer call cycle and actively building parts & service quotes tailored to customers needsEnsuring that all interactions with customers and internal stakeholders are conducted professionally and all requests are followed up as requiredTo be successful in this role, you will need:Previous sales experience is desirable but not essentialPrevious employment in the construction or earthmoving industry is idealGenuine desire to deliver Hitachi''s Promise of Total Customer Satisfaction as you develop and maintain positive relationships with customersA mechanical aptitude or trade background is desirable but not essentialConfident, courteous and professional communication and presentation skillsSelf-motivated and the ability to work autonomouslyA current drivers license and the ability to travelHere at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments. #J-18808-Ljbffr
Job Title
Customer Support Representative