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Join to apply for the Telesales Executive role at DHL eCommerce17 hours ago Be among the first 25 applicantsJoin to apply for the Telesales Executive role at DHL eCommerceWe are currently seeking a Telesales Executive to join DHL eCommerce in Malaysia!The Telesales Executive will be responsible for the revenue retention and development for the customers portfolio accounts through sales tactics of up-selling and cross selling for our services and products via phone. The incumbent will also be in charge of new business development by opening new accounts.Essential Duties And ResponsibilitiesCustomer ManagementAct as customers main contact, responding and attending to their sales and post sales requirementsBuild a strong client relationship to ensure that the accounts perform and grow to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain businessManage a portfolio of existing customers via regular telephone calls to secure new business and to ensure that individual agreed targets are achievedProvide customer oriented service at all times relating to specific sales issuesLiaise closely with sales channels and other departments to ensure that a full cost effective service is maintainedSales Process ManagementFormulate personal sales plan that incorporates initiatives for identifying and gaining new business prospects to maximize growth within the existing client baseCombine sales skills with product/service knowledge and convert high prospect leads into accounts to increase the size and quality of account holdersContinually develop knowledge of DHLs services and general commercial awareness to provide the best possible standard of customer service to maximize salesProvide regular reports to measure individual and department effectiveness and provide figures showing departments productivityDesired Skills / QualificationsMinimum 3 years of experience in telesales, telemarketing or a similar sales roleExcellent communication skills (English and Malay), spoken and writtenAbility to build rapport and establish relationships with customersMinimum Educational QualificationSeniority levelSeniority levelExecutiveEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesTruck TransportationReferrals increase your chances of interviewing at DHL eCommerce by 2xGet notified about new Telesales Executive jobs in Greater Kuala Lumpur.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoJunior Sales Executive - ShopeeFood (Fresh Grad are welcome!)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks agoSales Executive, Grand Hyatt Kuala LumpurKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week agoPetaling Jaya, Selangor, Malaysia 4 days agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoBangsar South, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days agoSenior Executive (Property Sales & Marketing)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days agoPetaling Jaya, Selangor, Malaysia 10 months agoKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days agoBukit Raja, Selangor, Malaysia 1 month agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr