Job Title

See yourself in our teamThe Bank views the health and safety of its people as a responsibility essential to its long-term success. The core work of the department is to case manage workers compensation claims and associated return to work support. This work is conducted within the context of the Banks early intervention system and to achieve requirements to maximise the Banks federal self-insurance licence (Comcare). Workers Compensation also administers our self-insurance licence requirements and associated financial arrangements.The Banks Case Managers operate from Sydney with all national workers compensation matters managed from this location. The Bank also employees inhouse legal counsel to provide active management of litigation and internal resources for advice and assistance.Do work that mattersThe Case Manager will report into the Executive Manager Workers Compensation and will manage a portfolio of claims with the purpose of achieving safe, fast and durable return to work outcomes for injured workers and their line managers within the relevant legal requirements. The Case Manager will achieve this by:Making all relevant determinations (decisions) on claims as per the applicable legislative requirements;Obtaining and examining all relevant information concerning the injured worker and their claim;Implementing and managing effective rehabilitation programs with the view to safe, durable and timely return to work outcomes;Devising and implementing an effective strategic plan;Demonstrating compliance with the Banks processes and the applicable legal framework; andInforming and engaging all relevant parties in the process and plan implementation.Your ResponsibilitiesConduct initial contact on claims to determine the rehabilitation and other support required for the injured worker and the information needed to determine the Banks liability for the workers injuryInitiate and co-ordinate activities to engage appropriate support (including early intervention if required) for the worker and their line managerCo-ordinate activities to obtain information from all relevant parties for determination of the Banks liability and to formulate a proactive strategic planRecord information (electronic and hard copy file) within the relevant timeframesAdvise relevant parties (verbally and in writing) of the claims process and their legal obligations, and responsibilities relevant to the caseEngage the worker, line manager and other relevant parties (including a Rehabilitation Provider) in the management of the case as appropriateParticipate in case conferences as requiredConduct regular case reviews to ensure the strategic plan remains the most appropriateDetermining liability in accordance with the Safety, Rehabilitation and Compensation (SRC) Act 1988 and all subsequent determinations for compensationRegular review of claim status and liability to ensure the correct or preferable decision is maintainedParticipate in ongoing learning to ensure up-to-date legislation and best practice is used to manage casesCarry out tasks in accordance with the Bank''s EEO and OH&S principles and practices and the Statement of Professional PracticeCase management of all workers compensation claims within the portfolio, according to defined processes and the relevant legislationApprove all payments relevant to the case, within delegated authorityEscalation of the case to specialist advisers according to defined processesRepresent the Bank at external forums and to external authorities (ie: conciliations, compensation tribunals etc), where requiredUndertake the function of the role of Rehabilitation Case Manager in each of the Banks 2 Comcare licencesWere interested in hearing from people who haveWorkers Compensation expertise relevant to the jurisdictionMaintain legislative competence through ongoing development, learning and trainingAccreditation relevant to the jurisdiction to manage workers compensation claims and co-ordinate return to work/rehabilitation functionsHigh skill level of communicationConflict resolution skills and ability to Problem SolveTertiary qualification in science, allied health or business related discipline or similar experience suitable for the role is highly valueIf you''re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you''ll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.We''re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 13/06/2025 #J-18808-Ljbffr