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Join a collaborative culture where your contributions matterFull-time fixed term contract until February 2026Adelaide CBD location with WFH opportunitiesYour new opportunityAn exciting opportunity to be responsible for the success of our RAA Rewards program by delivering invaluable insights and operational support. Through continuous improvement and strategic program development, the aim is to cultivate a larger base of loyal, engaged, and rewarded members, ensuring sustained growth and relevance. In addition, you will:Coordinate the onboarding process for new RAA Rewards partners, ensuring compliance with legal, cyber and tracking requirements. Track consumer behaviour trends and elevate opportunities to align offerings with evolving members needs and enhance satisfaction and program engagement.Use a data-led approach to identify trends in member transactions and identify initiatives to increase member engagement.Build and maintain strong working relationships with partners, suppliers, and internal and external stakeholders to get the best outcomes for the partner, RAA, and members.About youYou are a confident and passionate self-motivated individual who enjoys working in a high performing culture. Youre passionate about helping our community (and members) and want to make a difference.For this role, were also looking for:Tertiary qualification in Business Administration, Marketing, or a related field.Previous experience in operations, analytics, or marketing coordination essential.Sound understanding consumer loyalty programs and understanding of customer behaviour dynamics.Strong understanding of membership concept and value delivery.Knowledge and understanding of the SA market.An eye for details and penchant for tech and analytics.About usWere proud to be one of South Australias most iconic brands, trusted by members for more than 120 years. SA born-and-bred, RAA might be best known for our road service and insurance products, but were excited to be continuously diversifying to better help our members and community.Our goal? To make life better for South Australians. Thats why were proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more. With motoring still a priority, were just as passionate as we were in 1903 about road safety, advocating for a safer SA into the future.Were also one of the states largest employers, with more than 1300 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, were proud to be the States #1 Employer Brand.BenefitsWe love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:Free RAA premium road serviceAccess to our Member Benefits programGenerous discounts on all RAA productsFlexible work arrangements- including work from homeOngoing Training & Development opportunities and a Study Support ProgramWellbeing facilities and Corporate Health Insurance PlanHow to applyTo be part of something bigger and work for a passionate South Australian organisation with members at heart clickApplyto submit your application by: 9am Tuesday 10th June.You''ll need to provide evidence of your eligibility to work in Australia and we''ll also need you to undertake a police check before you can work with us at RAA.We are committed to building a workplace thats diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That''s why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds. #J-18808-Ljbffr