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We are filling current and future ongoing / temporary / full-time / part time vacancies. 35 hours per week.Locations: Parramatta, Sydney CBD, Wollongong, Gosford and Newcastle and other regional offices such as Wagga Wagga, Port Macquarie, Lismore, Bathurst and Broken Hill. Flexible and hybrid working options available.Clerk Grade: Level 5/6. Base salary $97,027 p.a. to $107,059 p.a. plus superannuation and annual leave loadingAbout UsAt NSW Trustee and Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.Our commitment to diversityOur workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes those seeking part time work, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgroundsAbout The TeamThe NSW Public Guardian can be appointed by a court or tribunal to make health and lifestyle decisions for people who are unable to make decisions on their own, or with support. These include decisions such as where a person might live, their medical and dental treatment, health care, and other services. We also provide information and support to private and enduring guardians, service providers and the wider community.The NSW Public Guardian collaborates with various stakeholders to protect and promote the rights of vulnerable individuals. We coordinate with different divisions within the NSW Trustee and Guardian and engage with healthcare providers, legal professionals, community organisations, and families to make informed decisions.The NSW Public Guardian Has Four Main UnitsPractice and Strategy: Provides advocacy, policy, and stakeholder engagement.Service Delivery: Offers guardianship services across NSW.Establishment and Quality Assurance: Manages triaging and education for new guardianship and monitoring matters.Legal: Supports decision-making and handles legal matters.The organisation is adopting innovative practices, including new learning models, governance, technology, and training. It is also exploring Supported Decision Making in response to future law reforms.About The RoleThe Senior Guardian is responsible for delivering quality guardianship services to our customers. This role involves making decisions in line with policy and the Guardianship Act 1987 (NSW), maintaining accurate customer records, undertaking individual and systemic advocacy to achieve positive outcomes for our customers preparing accurate reports and recommendations to senior officers.Make decisions in line with policies, within the Senior Guardian delegation level and authority from the Guardianship Division, to best serve the interests of our customers.Ensure the exchange of information with represented people, family, and key stakeholders is accurate and timely and at all times compliant with relevant legislations.Required to conduct visits to people represented by the Public Guardian in line with the Guardianship Standards.As a Senior Guardian You WillMake decisions about where a person lives, the services they receive such as personal care and therapyConsent to medical and dental treatment and health carePrepare guardianship related case reports for the Guardianship Division of the NSW Civil and Administrative TribunalWork with key stakeholders such as family members, health professionals and service providers to negotiate appropriate options and positive outcomes for the person.For more information about the position, view the Role Description .About YouOne of the most rewarding aspects about working for us is that at the core, our people are making a positive difference to the lives of vulnerable people.The ideal applicant will possess the following skills and attributes:Passionate individual who champions the rights of people with disabilityCommitted to providing insightful and timely customer service, often on matters which are complex, sensitive and time critical.Strong communicator able to work collaboratively with key stakeholders, peers, and customers to ensure optimum outcomes.Ability to build strong relationships and provide customers with support on making their life decisions.Have a keen interest in social outcomes, justice and advocating for people, and can demonstrate high levels of empathy and emotional intelligence.Have a good working understanding of relevant service systems such as the NDIS, aged care and mental healthSound like you? We would love to hear from you!Key Knowledge And ExperienceKnowledge of guardianship practice, advocacy and other services accessed by people with vulnerability.Essential RequirementsDegree and/or equivalent in social work, health, behavioural sciences or related discipline.Available to travel throughout NSW and to undertake after hours work where required.What We OfferNSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)various leave options (recreation, parental, and flex leave of up to 24 days per year)career development including study leave and acting opportunitiesaccess to Fitness Passport and employee assistance program, and annual flu vaccinationsBe part of something bigger. For more information about joining us, visit the Careers page on our website.How To ApplyTo apply for this role:complete the online application.submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability.Read: writing your job application for tips with the application process.Closing dateApplications close 11:59pm, Wed 18th June 2025For enquiries about the role, please contact Executive Support Officer, Jolene Hughes via email jolene.hughes@tag.nsw.gov.auFor enquiries about the recruitment process, please contact Talent Advisor, Hina Maudarbocus via email hina.maudarbocus@tag.nsw.gov.auPlease do not send your applications directly via email, LinkedIn or SEEK. Only applications submitted via the online portal will be accepted.Please NoteIf you need an adjustment in the recruitment process, please contact People and Culture via email at peopleandculture@tag.nsw.gov.auOffers of employment will be subject to reference checks and relevant clearances.Thank you for your interest in this role. We look forward to receiving your application. #J-18808-Ljbffr