Job Title

Claims Hero is seeking a highly experienced, proactive, and adaptable Executive Assistant to support the Managing Director and Executive Director. This role is central to enabling the executive team to operate at peak effectiveness by ensuring their time, communication, and operational commitments are managed with care, precision, and strategic oversight.Working at the heart of a fast-paced, purpose-driven organisation, the Executive Assistant will manage competing priorities, coordinate internal and external engagements, and act as a trusted extension of the executive team. This role is ideal for a confident, detail-oriented professional who thrives in a dynamic, high-growth environment.Key ResponsibilitiesExecutive Support and CommunicationManage inboxes, calendars, and correspondence for both the Managing Director and Executive Director.Draft, review, and respond to communications on behalf of the executive team, ensuring professionalism and consistency.Coordinate meetings, prepare agendas, and capture minutes and follow-up actions.Act as the first point of contact for internal and external stakeholders when appropriate.Workflow and Project CoordinationEnsure the executive team stays focused on priorities by managing task lists, follow-ups, and deadlines.Support implementation of key operational processes and ensure procedural compliance.Assist with planning and executing team meetings, workshops, and cross-functional projects.Proactively identify issues or risks that may impact timelines, quality, or delivery.Office Organisation and EfficiencySupport business organisation through documentation, systems, and internal coordination.Assist with managing special projects, internal communications, and administrative priorities.Maintain confidentiality and handle sensitive matters with discretion and sound judgment.Adapt to shifting priorities and responsibilities in line with the companys growth.Oversee day-to-day office operations, including managing supplies, coordinating equipment needs, and ensuring the workspace is organised, tidy and well-functioning.Stakeholder Engagement and RepresentationRepresent the Managing Director and Executive Director professionally in communications and interactions.Support the preparation of reports, presentations, and other materials.Engage effectively with team members, referrers, and external service providers when required.Support relationship management activities and track key touchpoints.Personal Support and Culture EnablementAssist with personal tasks when required to create headspace for executive responsibilities.Help maintain a calm, organised, and focused working environment for the leadership team.Contribute to a positive, values-led team culture by bringing energy, care, and professionalism.Support the execution of team wellbeing initiatives, such as fitness programs or celebrations.Skills and ExperienceMinimum 3 years'' experience in an Executive Assistant role supporting C-suite or senior leaders.Proven ability to manage multiple priorities and work independently with high levels of initiative.Exceptional written and verbal communication skills.Proficiency in Microsoft 365 applications (Outlook, Word, Excel, Teams, OneDrive).Strong organisational and problem-solving skills, with attention to detail and follow-through.Experience supporting multiple executives simultaneously.Insurance experience is highly regarded, but not essential.Why Join Claims Hero?Play a key role in a growing organisation that is transforming the insurance experience for everyday Australians.Work closely with experienced founders who are committed to fairness, customer outcomes, and team wellbeing.Enjoy flexible working arrangements and a supportive, high-performance culture.Participate in team wellbeing initiatives, including access to a weekly Reformer Pilates program.RemunerationWere looking for someone who thrives in a fast-paced environment and takes pride in helping a high-performing team stay focused and effective. In return, we offer a competitive remuneration package that reflects your experience, professionalism, and impact.While the role is predominantly office-based to support close engagement with Directors, stakeholders, and oversight of office operations, Claims Hero supports flexible working and is open to arrangements that accommodate this where appropriate.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeReferrals increase your chances of interviewing at Claims Hero by 2xSign in to set job alerts for Executive Assistant roles.Brisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 1 week agoFortitude Valley, Queensland, Australia 1 month agoToowong, Queensland, Australia 7 hours agoBrisbane, Queensland, Australia 4 hours agoMorningside, Queensland, Australia A$80,000.00-A$90,000.00 2 weeks agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia $142,760.00-$150,874.00 6 days agoAuchenflower, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 6 days agoBrisbane City, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 6 days agoEagle Farm, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoExecutive Housekeeper Assistant (M/W) Club Med ResortBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 weeks agoBusiness Analyst - Chatbot & Virtual Assistant ProjectBrisbane, Queensland, Australia 1 hour agoHead of Information Security for EA Australia and New ZealandLegal Assistant - Insurance & Corporate RiskBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 4 months agoPersonal Care Worker/Assistant in Nursing - QLDSandgate, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoManager | PwC Private | Family Office, TaxBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia $161,770.00-$169,261.00 3 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 13 hours agoBrisbane, Queensland, Australia 13 hours agoBrisbane City, Queensland, Australia 8 hours agoExecutive Assistant to the Chief People OfficerBrisbane, Queensland, Australia 5 days agoWere unlocking community knowledge in a new way. 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