Job Title

Senior Specialist, Travel Industry Marketing, SydneyPay CompetitiveEmployment type Full-TimeJob DescriptionReq#: 4366Job DescriptionThis is a full-time role. Successful candidate must have verbal & written fluency in English & Chinese Mandarin.We are seeking an energetic and driven Travel Industry Marketing, Senior Specialist (TIM Senior Specialist) who will be responsible for driving PRC conducted market share and identifying sale opportunities to grow the PRC market in store by building effective relationship with travel agencies, guides and conductors.This is an exciting opportunity for those who have passion for marketing, promotional events, and relationship building. The successful candidate is required to communicate and educate conducted groups on our exciting marketing events, best sellers and exclusive merchandise in the beautifully situated Sydney T Galleria at The Rocks to drive store conversion and spending.Some key responsibilities:Create a high standard of customer experience through interacting effectively with customers on product, guarantee and service information.Build rapport and relationship with travel guides/conductors and continuously motivating travel guides/conductors to promote and support our in-shop sales.Accompany conducted groups in the Galleria and promote our merchandise and highlighting promotional activitiesResponsible for accurate reporting, recording and data collection of conducted groups, customer information and sales generated.Track the performance of travel guides/conductors on their groups spending and customer penetration.Support in-store promotional activities and p erform other related duties such as assisting in language translation, GST Refund, issuing of shopping letters, arrangement of couriers or hotel deliveries.Key RequirementsEducation: Bachelors Degree in Business, Marketing, Administration, or other equivalent work experienceWork Experience: At least two years of sales or customer service experience in a similar environmentCritical knowledge & skills:Fluency in verbal/written Mandarin and EnglishProficiency in MS Microsoft Office (Excel, Word, PowerPoint, Access, Outlook), familiarity with social mediaAbility to build rapport & work well with work well with people at various levelsProfessional in appearance, demeanor and languageMust be able to have a flexible schedule as required (such as weekends and evenings) by the needs of the businessAbout the companyDFS is a Hong Kong-based travel retailer of luxury products.NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr