IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You''ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply.OverviewGallagher Bassett (GB) is Australia and New Zealands premier third-party claims administrator. We manage claims on behalf of insurers, brokers, government bodies, and self-insured organizations. We are part of the leading global risk management and insurance group, Arthur J Gallagher & Co.Life at GB is an adventureoften fast-paced, unpredictable, challenging, and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.In addition to flexible working options, we also offer supportive learning and career pathways, ongoing training, and career development. We invest in our people through strong succession planning and various mentoring and training programs.There are some great things happening at GB, and we want YOU to be part of it all!As the Engagement Officer, you will provide administrative and engagement functions for our NT Police and NT Fire and Emergency Services Health and Wellbeing Program, MyWellbeing. The program is aimed at empowering employees and volunteers to enact positive changes to their health and wellbeing.Reporting to the Manager Early Intervention, this part-time role offers a unique and rewarding opportunity to gain exposure to various aspects of the business and our customers, as well as playing a pivotal part in delivering meaningful initiatives to the community.How You''ll Make An ImpactAdminister the MyWellbeing content management system, including data maintenance and reporting, inbox monitoring, enquiries handling, invoice processing, and appointment scheduling;Undertake portal content and resource development in collaboration with the Department;Subcontractor governance and management: Contract administration, risk and action register, governance meetings, and audit activities;Provide professional customer-focused service, particularly in handling sensitive matters confidentially and diplomatically across a broad range of stakeholders;Maintain and build relationships with key community stakeholders across NT Police and NT Fire Emergency Services to ensure a consistent approach to engagement initiatives;Support the development and implementation of engagement strategies to meet and deliver on program outcomes;Research and identify issues, needs, and interests of target audiences within NT Police and Fire & Emergency Services through consultation mechanisms;Monitor and evaluate stakeholder engagement and communication strategies, providing ideas for continuous improvement;Run health clinics and information sessions in consultation with the department, including regular travel across the NT;Support the development of educational, promotional, and business activities aligned with the Strategic Plan;Arrange strategic management meetings, including preparing agendas and minutes.About YouPrevious experience in community engagement, health promotion, or similar roles;Proficiency in Microsoft Excel, Salesforce, and PowerBI, with data analysis skills;Strong customer service skills;Exceptional time management and organizational skills;Highly developed communication skills to engage and influence at all levels;A strategic mindset and approach to work;A strong sense of team and collaboration;Resilient and flexible, capable of working in a dynamic, fast-paced environment.If you want to be part of something new and help change lives, we would love to hear from you today!Click on Apply for this Job.To be considered, you must have the right to live and work in Australia when applying.Agency applicants will not be considered.Gallagher Bassett is an Equal Opportunity Employer, encouraging Indigenous Australian applicants to apply. We embrace diversity and will make reasonable accommodations for applicants with disabilities, unless it would impose an undue hardship.Compensation And BenefitsAlong with a competitive salary, great teams, and exciting career opportunities, we offer a wide range of benefits:4 weeks annual leave plus up to 2 weeks purchased Lifestyle Leave;Novated Leasing opportunities;Two paid volunteer days annually;Health Insurance Discounts with our Group Insurance Plan;Employee Stock Purchase Program;Paid parental leave.Other benefits include flexible and hybrid work arrangements, mental health and wellbeing support, recognition awards, peer support, annual flu vaccinations, access to Reward Gateway discounts, and more.We value inclusion and diversityI&D is core to our business, embedded in our culture. Gallagher has a long-standing commitment to sustainability and community support. We embrace diverse identities, experiences, and talents, which helps us better serve our clients and communities. We see inclusion as a conscious effort and diversity as a strength. We are committed to providing equal employment opportunities and making reasonable accommodations for applicants with disabilities. #J-18808-Ljbffr
Job Title
Health and Wellbeing Engagement Officer