Job Title

Get AI-powered advice on this job and more exclusive features.Smartways is Australias fastest-growing healthcare logistics provider and were on a mission to deliver better patient outcomes through precision and performance.As our PM Operations Supervisor, youll take charge during one of the most crucial times in our network. Based on-site at Macquarie Park, youll oversee the PM shift, working closely with drivers, allocators, warehouse staff and hospitals to ensure every delivery is on time and every issue is solved in real time.This is more than a desk job. Its a high-impact, frontline leadership role where your decisions directly influence lives and outcomes. Youll be solving problems, leading people, and setting the night and next day up for success.Smartways is proud to be the first 100% carbon-neutral healthcare logistics provider in Australasia. Our performance is driven by purpose and our team is united by one belief: one failed delivery is one too many.Purpose of the roleThe PM Operations Supervisor will lead NSWs evening operations, ensuring afternoon freight is processed and positioned for on-time delivery the following day. Youll manage a team of owner-drivers, support allocators, and resolve issues quickly and confidently to maintain service standards, safety, and compliance.This role is perfect for someone with transport coordination experience ready to step into leadership, or a current supervisor looking to make a bigger impact in a mission-driven organisation.Key responsibilitiesManage a dynamic team of owner-driver contractors, ensuring they are trained and motivated.Support allocators and contractors to meet daily cut-off times for road and air linehauls.Update stakeholders using Smartways transport management system, phone, email, and messenger services.Respond to customer service calls regarding service disruptions.Support NSW allocators with internal issues and liaise with clients or hospitals.Assist with non-conformance investigations and ensure compliance with Chain of Responsibility (CoR) laws.Monitor DIFOT, track driver absences, and liaise with allocators for efficiency.Provide data analysis and reporting to improve operations.Assist the finance team with contractor invoicing and charge clarification.Troubleshoot operational queries and resolve issues to meet safety and quality standards.About youYoure happy to work the PM shift on-site at Macquarie Park from 10:30 AM to 6:30 PM, Monday to Friday3-5 years of experience in an operations or fleet management role within the logistics industryThrives in fast-paced, high-pressure environments and excels at managing multiple tasksExcellent communication skills, both written and verbal, with diverse stakeholdersTrack record of driving continuous improvement and achieving resultsStrong problem-solving abilities, able to find quick solutions to operational challengeWere proud to offer more than just a great role:Birthday leave take your special day off, on usOn-site gym stay healthy without the commuteFree snacks fuel your brain with quality treatsFree and confidential Employee Assistance Program (EAP) because your wellbeing mattersDirect access to the CEO and senior leadership work with decision-makers, not through layersIf youre passionate about operations, thrive in a fast-paced environment, and want to be part of a company that delivers meaningful outcomes every day wed love to hear from you.Apply now or email your application torecruitment@smartwayslfl.com.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Smartways Logistics by 2xSign in to set job alerts for Operations Supervisor roles.Sydney, New South Wales, Australia 6 days agoMatraville, New South Wales, Australia 6 months agoBlacktown, New South Wales, Australia A$85.00-A$95.00 1 week agoManufacturing Operations Supervisor - Day ShiftSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoMatraville, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 days agoMelrose Park, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoParramatta, New South Wales, Australia A$320,000.00-A$360,000.00 1 week agoSydney, New South Wales, Australia 3 weeks agoMascot, New South Wales, Australia 4 days agoSydney Airport - Customer Service SupervisorMascot, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoHarris Park, New South Wales, Australia 2 days agoSilverwater, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoStrategy and Operations Manager, Rider OperationsSydney, New South Wales, Australia 2 days agoMascot, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoProduction Supervisor - Rooftop Air Handling UnitChipping Norton, New South Wales, Australia 5 days agoOperations Supervisor (12-Month FixedTerm)Sydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 5 days agoDarlington, New South Wales, Australia 1 month agoSeven Hills, New South Wales, Australia 3 weeks agoAuburn, New South Wales, Australia 1 day agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr