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Job Title


Cluster Director of Talent & Culture


Company : Accor Hotels


Location : Haymarket, New South Wales


Created : 2025-06-05


Job Type : Full Time


Job Description

Company Description Join us at Accor, where life pulses with passion! Pullman Dubai Jumeirah Lakes Towers, Novotel & Ibis Abu Dhabi Gate Hotels As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo. Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart. Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world! Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment. Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitality is a work of heart , Join us and become a Heartist . Job Description Lead and oversee the daily operation of the Talent & Culture Department as well as play a critical role in the implementation of the hotels human resources strategy; Assess organizational needs, develop aligned human resource solutions and implement strategies in the areas of employee relations, total rewards, recognition, administration and Colleague wellness; Promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun; Effectively manage the annual Talent & Culture Budget; Prepare and implement strategic activities to attract and retain talent to the property; Establish relationships with local schools and colleges/universities; Lead Talent & Culture social media initiatives to promote the property as the best place to work; Lead the recruitment & selection process of all leadership positions; Monitor and align staffing to business needs; Assist in monitoring present and future trends in the local labor environment, and make appropriate recommendations; Strong labor relations, mediation and negotiations skills with a proven track record; Follow and implement all Company and brand established onboarding procedures which ensure new employees feel welcome and all team members are prepared for the new colleagues arrival; Co-ordinate and conduct Company and brand specific orientation and training programs; Organize annual performance review process in line with Company policies, procedures, and Leadership Competency/Capability Framework; Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague surveys; Work with line managers to analyze performance by identifying areas for improvement; Create an environment which supports open ongoing feedback and coaching to enhance performance; Establish/ implement retention strategies to fulfill succession planning and business objectives; Provide a safe working environment by ensuring local regulations are upheld for workplace health and safety. Qualifications A bachelors degree in Human Resources or a related discipline; professional HR certification is highly regarded. A minimum of five years HR experience, ideally within thehospitality sector. In-depth understanding of HR best practices, with strong knowledge of employment legislation and regulatory frameworks. Exceptional communication, interpersonal, and leadership abilities, with a polished and professional demeanor. Proficient in HRIS platforms and related technologies, with a commitment to leveraging systems to enhance efficiency and service. Proven ability to form trusted relationships with internal stakeholders and external partners. A genuine passion for people and a commitment to delivering excellence in guest and employee experiences. Strong attention to detail, focused on doing things accurately and to a high standard. Able to solve problems and stay calm in busy, fast-paced situations. Reliable and trustworthy when handling private or sensitive information. #J-18808-Ljbffr