Job Title

DESCRIPTIONBeing part of Cummins means working alongside todays most innovative thinkers to solve the worlds toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.We are looking for a Service Advisor to join our dynamic team in Perth. This is a full-time role based in our Perth office .In this role, you will make an impact in the following ways:Serve as a first point of contact for Customers and promote quality customer serviceEmploy exceptional knowledge of Cummins products in order to advise and support customersWork closely with our Service Technicians and SupervisorsComplete Quotes, invoicing and warranty processingDeal with customer queries, finding resolutionsMultitasking a variety of tasks and meeting deadlinesEnsuring the highest levels of safety and customer serviceAssist with customer complaintsTo be successful in this role you will need the following:Strong problem-solving skillsService and Parts programs experienceStrong written and verbal communication skillsStrong customer service focusHHP/HD knowledgeUnderstanding of Service Dept processesPersonal commitment to HSE and leading an interdependent safety cultureAbility to manage external & internal key stake holdersRESPONSIBILITIESService and Parts programs experienceStrong written and verbal communication skillsStrong customer service focusHHP/HD knowledgeUnderstanding of Service Dept processesQUALIFICATIONSWe are looking for a Service Advisor to join our dynamic team in Perth. This is a full-time role based in our Perth office .Job ServiceOrganization Cummins Inc.Role Category HybridJob Type OfficeReqID 2414750Relocation Package No #J-18808-Ljbffr