Job Title

Who is Audika? Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs more than 22,000 staff across over 30 countries and distributes hearing healthcare and intelligent audio solutions in more than 130 countries. In Australia, Audika operates over 350 clinics providing hearing services. We aim to prioritize hearing care on the healthcare agenda and to enhance the quality of life for people with hearing loss. Responsibilities We are seeking a self-motivated, customer-centric individual for the role of Clinic Co-Ordinator at Audika Fannie Bay Clinic on a part-time basis (Monday and Friday, 8.30am-4.30pm). If you are passionate about helping clients improve their hearing and quality of life, this role is for you. This pivotal position contributes to clinic performance and enhances customer experience. We value a compassionate, process-oriented, and purpose-driven individual with excellent organizational and customer service skills to help more people access better hearing solutions. You will collaborate with Clinicians and Hearing Technicians to deliver quality hearing healthcare outcomes. You will also learn about our products, services, competitive advantages, and government funding programs, applying this knowledge to tailor client-specific sales strategies for optimal solutions. Qualifications and Skills Previous administration and customer service experience in retail, hearing care services, pharmacy, or allied health Experience working with an older demographic (preferred) Strong interpersonal communication skills and empathy for clients Higher School Certificate (HSC) or TAFE Qualification Advanced computer skills Whats in it for you? Permanent part-time role (2 days) within a global organization Performance incentives Supportive hearing care team Career development and professional training opportunities MyRewards program offering discounts at over 300 retailers and services across Australia Online Wellbeing Centre with activities, workouts, meditations, and advice to support a healthy lifestyle Employee Assistance Program Birthday and Christmas gifts Our Values Audika values diversity and inclusion, fostering a culture that respects and supports our employees. We are a team dedicated to bringing the importance of sound to life and connecting clients through our hearing solutions. Our values of trust, teamwork, innovation, and a can-do attitude guide us in creating a supportive environment where everyone can thrive and succeed. #J-18808-Ljbffr