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Join to apply for the Administration Assistant role at Spotlight Retail Group (SRG)4 weeks ago Be among the first 25 applicantsJoin to apply for the Administration Assistant role at Spotlight Retail Group (SRG)Who We AreSpotlight has grown to become the largest fabric, craft, party and home decorating superstores. Starting as a single dress fabric stall at Queen Victoria Market, we have now grown to over 160 Spotlight Stores, 90 Anaconda Stores and 60 Harris Scarfe stores across Australasia and more in NZ, Singapore and Malaysia. Our culture is all about our people, get ready to start your career at Australia''s leading specialty retailer today.Who We AreSpotlight has grown to become the largest fabric, craft, party and home decorating superstores. Starting as a single dress fabric stall at Queen Victoria Market, we have now grown to over 160 Spotlight Stores, 90 Anaconda Stores and 60 Harris Scarfe stores across Australasia and more in NZ, Singapore and Malaysia. Our culture is all about our people, get ready to start your career at Australia''s leading specialty retailer today.If you have the kind of get up and go that helped us grow from a family-run market stall to one of the countrys most successful family-owned global retailers, youll feel right at home as a Spotlight Group Administrative Assistant for our Made2Measure teamWhat You Will Be DoingWorking within our Made to Measure Window Furnishing department, you will be supporting our instore consultants to follow through the lifecycle of the customer''s window furnishing journey.Based in an office environment, you will be also completing the following:Handle Inbound Customer, Store & Consultant InquiriesManage and resolve customer inquiries within their first contactOutbound calling to customers who are within the Made to Measure Window Furnishings life cycleAction email correspondence and admin activities as directed by Team LeaderEnsure internal policies and procedures are adhered toAbout YouYou will have excellent written and verbal communication skills and attention to detail.Must have strong ability to negotiate and find resolutions when facing challengesBe proactive in clarification of information and be able stay calm under pressurePrevious experience within a high volume call centre is highly regardedYou must possess an excellent phone manner with confidenceBe able to work in a full time role, however we have weekend days available too for you to be able to change up your work weekBenefitsYou will be offered a Permanent Full Time role, paid under the current award rate, Private Clerks Award Level 3.Central South Melbourne location (Right across from the South Melbourne Markets!)We offer great work-life balance through our rotating rostersYou will be part of a high performing, values-based team who work collaboratively to deliver an amazing customer experience.Access to an Employee Assistance Program which offers 24/7 assistance in Life, Family, Health, Work and Money supportA multi-branded discount card throughout Spotlight, Harris Scarfe and Anaconda as well as additional discounts through FlareHRBe part of a Culture that rewards, including our Annual Ruben Fried National Retailer of the Year AwardsTo apply, please complete our online application form and submit an up-to-date resume.When you join Spotlight, you will be joining the Spotlight Retail Group (SRG). SRG is a diverse and ever-growing business which encompasses the Harris Scarfe, Spotlight, Anaconda and Mountain Design brands.Spotlight is committed to creating a diverse environment and is proud to be an equal opportunity employer.If you would like to be a part of a team driven to achieve great results within a supportive and enjoyable environment, then we would love to hear from you!Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesRetailReferrals increase your chances of interviewing at Spotlight Retail Group (SRG) by 2xGet notified about new Administrative Assistant jobs in Melbourne, Victoria, Australia.Executive Assistant - Permanent Fulltime (Burwood East)Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$66,000.00-A$80,000.00 1 week agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 years agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 6 days agoParkville, Victoria, Australia 4 days agoAdmin Officer - Outpatient Surgical ServicesMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 3 months agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoCaulfield South, Victoria, Australia 2 weeks agoSt Kilda, Victoria, Australia 2 months agoPrahran, Victoria, Australia A$50,000.00-A$60,000.00 2 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 8 months agoMelbourne, Victoria, Australia 1 week agoDoncaster, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoCaroline Springs, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 weeks agoProject Officer, Office of the Executive DirectorMelbourne, Victoria, Australia 6 days agoSouth Melbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 month agoProjects Administrator Port Melbourne, VICPort Melbourne, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. 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