Job Title

Company descriptionConsumer habits are anything but linear and attention must be earned. At Digitas, we understand that to break through, brands must be surprising, entertaining, and authentic.Driven by imagination and fueled by deep cultural, consumer, and business insights, we craft impactful creative experiences across every medium from integrated campaigns, gaming, and physical experiences to full-length feature films.We earn the right for brands to be part of their customers networks. We drive growth with our amazing clients through our capabilities in Consulting, Products & Platforms, Customer Engagement, and Digital Media.Part of Publicis Groupe and a Leader in Gartners Magic Quadrant for Global Marketing Agencies, were proud to work with some of the worlds leading brands.Digitas The Networked Experience Agency.OverviewThe Role:We''re looking for an experienced Senior Account Manager to join our collaborative team at Digitas Melbourne to partner with some of our biggest connected clients. In this role you would be responsible for managing key projects and campaigns (both digital and CRM), while building strong client relationships to ensure the delivery of best-in-class client solutions.As a Senior Account Manager, you would be a vital member in our client services team, and youll play a key role in steering our client relationship to success while ensuring effective communication and collaboration between our diverse and talent team.Reporting into the Account Director, day to day your role will involve:Client Relationship Management: Building and maintaining strong, trust-based relationships with your key stakeholders. Really knowing their business inside out (and their competitors) and ensuring their needs are met with high-quality, innovative solutions.Campaign Management: Briefing, managing and delivering your own digital campaigns and projects with a focus on CRM and Customer Experience.Cross-functional Collaboration: Working closely with your internal teams including creative, strategy, data and delivery to develop integrated solutions that exceed client expectations.Strategic Planning: Collaborating with your stakeholders to identify their marketing goals and collectively with your team develop digital marketing strategies that align with their objectives and budget.Financial Management: Maintaining and ensuring project profitability, managing effective timelines and budgets for all your campaigns and projects.People & Culture:Being part of a diverse and inclusive culture that really fosters the growth and development of its people.The person were looking for:Has 4+ years relevant experience working in Account Service within a digital agency or client marketing team.Strong knowledge of digital and CRM capabilities, and experience using Salesforce and or other CRM platforms.You have excellent communication and presenting techniques, you enjoy collaborating with your team and stakeholders and building strong relationships with them.You are proactive and exceptionally organised and can manage your projects autonomously with ease.You are agile and enjoy working in a fast-paced agency environment and going the extra mile for your clients.Passion and curiosity for digital, CRM, martech and data you enjoy keeping up to date with relevant trends and new technologies.#LI-JH2Additional informationPublicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world''s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.Enjoy all the perks that come with our network offering:A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Libert flexibility approach "working your way with us."Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.A culture of open feedback and support to reach your goals through our Career Conversations program.A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, galit, enABLE, EmbRACE, and cologique committees.Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.If you don''t tick every box in this ad, please don''t rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes so if this role resonates with you, please apply.Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.Uniqueness is powerful; without it, we wouldn''t be where we are today. So be you we like it that way.We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com; your personal information will be kept confidential. #J-18808-Ljbffr