Job Title

Company DescriptionAccor is the worlds largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are more than a worldwide leader; globally, we are more than 260,000 hospitality experts dedicated to placing people at the heart of what we do and nurturing a passion for service and achievement beyond limits.Mercure Sydney Blacktown is located within a vibrant cultural hub, offering guests the opportunity to explore local adventure hotspots such as Featherdale Wildlife Park, Raging Waters, Eastern Creek Raceway, and Sydney Zoo.Mercure Sydney Blacktown features a range of room types, including spacious family rooms. Hotel amenities include 24-hour reception, guest laundry, cafe, restaurant, all-day dining, a small meeting room, a large outdoor area, and free open-air parking.Job DescriptionWe are seeking an energetic and enthusiastic Part-Time Night Manager to oversee the smooth and efficient operation of the hotel overnight, ensuring maximum guest satisfaction and the safety and security of the property. This role covers two overnight shifts on Friday & Saturday nights each week and offers a flexible management position opportunity.What will you be doing?Providing efficient guest services including check-in/out, handling requests, and offering hotel informationSettling and maintaining guest accounts with accurate cashieringMaintaining strict security procedures to ensure guest confidentiality and safetyUpholding the hotel''s standard of professionalismBeing analytical with an eye for detailAssisting the Front Office Manager and General Manager with various check and balance proceduresPreparing and delivering food from the all-day dining menu and cafe as requiredYour Skills and Experience Include:A guest-obsessed focus with the ability to adapt in a fast-paced and ever-changing environmentAbility to navigate change and provide quick-thinking solutionsClear and confident communication skills, both written and verbalProficiency in Microsoft Outlook, Microsoft Office, and OperaValid RSA, First Aid Qualifications, and Food Safety Supervisor certification or willingness to obtain prior to startingWhats in it for you?An opportunity to Work Your Way, Learn Your Way, and experience Benefits Your Way at AccorThe chance to contribute meaningfully and take pride in making a difference to the hotel operationWork alongside passionate industry professionalsLocation in Western Sydney with free parking available #J-18808-Ljbffr