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Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs more than 22,000 staff across over 30 countries and distributes hearing healthcare and intelligent audio solutions in more than 130 countries.In Australia, Audika operates over 350 clinics providing hearing services to our valued clients. We aim to elevate hearing care on the healthcare agenda and improve the quality of life for people with hearing loss.ResponsibilitiesWe are seeking a self-motivated, customer-centric individual for the role of Clinic Co-Ordinator at Audika Chatswood Clinic on a part-time basis (Tuesday to Friday, 9am-5pm). If you are passionate about helping clients improve their hearing and quality of life, keep reading! This role is perfect for you.This pivotal role in each clinic contributes to performance and enhances customer experience. We seek a compassionate, process-oriented, and purpose-driven individual with excellent organizational and customer service skills to help more people access better hearing.You will collaborate with Clinicians and Hearing Technicians (where applicable) to deliver quality hearing healthcare outcomes for all clients.You will gain knowledge about our products, services, competitive advantages, and government funding programs. Using this knowledge, skills, and tools, you will apply tailored client-specific sales strategies to ensure they receive the best possible solutions.You''ll be successful in this role if you have:Previous administration and customer service experience in retail, hearing care services, pharmacy, or allied healthExperience working with an older demographic (preferred)Strong interpersonal communication skills and empathy to support clients on their hearing journeyHigher School Certificate (HSC) or TAFE qualificationWhat''s in it for you:Permanent part-time role in an established global organizationPerformance incentivesSupportive hearing care teamProfessional development through clear career pathways and trainingMyRewards program offering discounts at over 300 retailers and services across AustraliaOnline Wellbeing Centre with activities, workouts, meditations, nutritional and financial adviceEmployee Assistance ProgramBirthday and Christmas giftsOur Values:Audika prides itself on a diverse and inclusive culture that respects all employees.We are a team of professionals dedicated to bringing the importance of sound to life and connecting clients through our hearing products.Our values shape a supportive culture where everyone can thrive: we build trust, work as team players, develop innovative solutions, and maintain a can-do attitude in all we do.About Audika GroupThe Audika Group is the hearing care division of Demant, with over 3,500 clinics in 25 markets. Joining our team means working in an inspiring, international environment with diverse cultures and perspectives, alongside dedicated colleagues. #J-18808-Ljbffr