Job Title

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertAudika is part of Demant, a world-leading hearing healthcare group offering solutions and services to assist people with hearing loss. The group employs over 22,000 staff across more than 30 countries and supplies hearing healthcare and intelligent audio solutions in over 130 countries.In Australia, Audika operates over 350 clinics providing hearing services to our valued clients. We aim to elevate hearing care on the healthcare agenda and improve the quality of life for those living with hearing loss.ResponsibilitiesWe are seeking a passionate customer service professional to join us as a part-time Clinic Co-Ordinator! If you are interested in helping clients improve their hearing and quality of life, keep reading! This role is perfect for you.This pivotal role in each clinic contributes to overall performance and enhances customer experience. We seek a compassionate, process-oriented, and purpose-driven individual with excellent organisational and customer service skills to help more people access better hearing.You will collaborate with Clinicians and Hearing Technicians (where applicable) to deliver quality hearing health outcomes for our clients.You will learn about our products, services, competitive advantages, and government funding programs. With this knowledge, skills, and tools, you will apply tailored client-specific sales strategies to ensure they receive the best possible solutions.You''ll be successful in this role if you have:Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health environmentsExperience working with an older demographic is preferredStrong interpersonal communication skills and empathy to support clients on their hearing journeyHigher School Certificate (HSC) or TAFE QualificationWhat''s in it for you:Permanent Part-Time role within an established global organisationPerformance incentivesSupportive hearing care teamProfessional development with clear career pathways and trainingMyRewards program offering discounts at over 300 retailers and services across AustraliaOnline Wellbeing Centre providing activities, workouts, meditations, nutritional and financial advice for a healthier, happier lifeEmployee Assistance ProgramBirthday and Christmas giftsOur Values:Audika prides itself on a diverse and inclusive culture that respects all employees.We are a team of professionals dedicated to bringing the importance of sound to life and connecting clients through our hearing products.Our values shape a supportive and encouraging culture where everyone can thrive and succeed. We believe in building trust, teamwork, innovation, and a can-do attitude in everything we do.About Audika GroupThe Audika Group is the hearing care division of Demant, one of the world''s leading hearing care retailers with over 3,500 clinics in 25 markets. Joining our team offers an inspiring, motivating work environment in a highly international setting, collaborating with diverse countries, cultures, and dedicated colleagues. #J-18808-Ljbffr