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Job Title


Customer Support Representative


Company : Hitachi Construction Machinery Australia


Location : Adelaide, Australia


Created : 2025-06-05


Job Type : Full Time


Job Description

Join to apply for the Customer Support Representative role at Hitachi Construction Machinery Australia1 day ago Be among the first 25 applicantsJoin to apply for the Customer Support Representative role at Hitachi Construction Machinery AustraliaGet AI-powered advice on this job and more exclusive features.About UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityOur Cavan branch is on the lookout for a driven sales professional to join our high-performing team as a Customer Support Representative. This role will see you promoting market leading products across the quality Hitachi range through a mix of account management and business development. You will be responsible for partnering with and providing support to our Major Accounts and Regional South Australian customers.Hitachi Benefits - What''s in It for you?Competitive Base Salary + Super + Commission Structure + Fully Maintained Company CarCareer: Permanent Full Time Position in a leading OEM with long term job securityEmployee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards ProgramCareer Progression: OEM training and opportunities for upskilling with access to the latest technologiesCulture: Supportive mentors who value your input in finding new and improved ways to achieving successPaid Parental Leave Company PolicyHealth: Discounted Medibank health insurance policy + EAP to support our employees and their familiesEmployee Referral Program: successfully refer a friend and earn cash!Your other responsibilities will include:Establishing and maintaining successful working relationships with customersPromotion of the Hitachi range of parts and service solutions to achieve budgeted sales targetsUndertake customer machine inspections with a high attention to detailIdentify areas for business growth and develop suitable strategies to generate parts and service salesEfficiently liaise with current and potential customer base with accurate reporting of activity, sales, opportunities and market activityWorking to a customer call cycle and actively building parts & service quotes tailored to customers'' needsEnsuring that all interactions with customers and internal stakeholders are conducted professionally and all requests are followed up as requiredTo be successful in this role, you will need:Previous sales experience is desirable but not essentialPrevious employment in the construction or earthmoving industry is idealGenuine desire to deliver Hitachi''s Promise of Total Customer Satisfaction as you develop and maintain positive relationships with customersA mechanical aptitude or trade background is desirable but not essentialConfident, courteous and professional communication and presentation skillsSelf-motivated and the ability to work autonomouslyA current driver''s license and the ability to travelHere at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionIndustriesMachinery ManufacturingReferrals increase your chances of interviewing at Hitachi Construction Machinery Australia by 2xSign in to set job alerts for Customer Support Representative roles.Adelaide, South Australia, Australia 2 weeks agoPort Adelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoNovar Gardens, South Australia, Australia 2 days agoModbury North, South Australia, Australia A$50,000.00-A$55,000.00 3 days agoAthol Park, South Australia, Australia 3 days agoAdelaide, South Australia, Australia 3 days agoAdelaide, South Australia, Australia 1 month agoPort Adelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 6 days agoAdelaide, South Australia, Australia 4 days agoSupport Officer | Third Party Documentation | Any LocationAdelaide, South Australia, Australia 5 days agoAdelaide, South Australia, Australia 2 days agoModbury, South Australia, Australia 1 week agoImplementation Support Officer, Early ChildhoodAdelaide, South Australia, Australia 3 days agoCasual Register - Administration Support OfficerAdelaide, South Australia, Australia 2 weeks agoCareers and Employability Support OfficerAdelaide, South Australia, Australia 1 week agoFullarton, South Australia, Australia 2 weeks agoMile End, South Australia, Australia $3.10-$3.30 1 day agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 5 days agoAdelaide, South Australia, Australia 5 days agoAdelaide, South Australia, Australia 1 week agoDry Creek, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 week agoMile End, South Australia, Australia 3 days agoAdelaide, South Australia, Australia 3 weeks agoReceptionist / Office Administrator - AdelaideAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 4 days agoExpressions of Interest- National Support OfficeAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 3 days agoAdelaide, South Australia, Australia 2 days agoAdelaide, South Australia, Australia 2 weeks agoSouth Plympton, South Australia, Australia 3 days agoWere unlocking community knowledge in a new way. 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