Skip to Main Content

Job Title


Member Relations Specialist - Life Insurance


Company : Avant Mutual


Location : Sydney, Australia


Created : 2025-06-05


Job Type : Full Time


Job Description

Member Relations Specialist - Life InsuranceJoin to apply for the Member Relations Specialist - Life Insurance role at Avant MutualMember Relations Specialist - Life Insurance1 day ago Be among the first 25 applicantsJoin to apply for the Member Relations Specialist - Life Insurance role at Avant MutualGet AI-powered advice on this job and more exclusive features.Avant is Australias leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years. As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. Personal financial advice on life insurance is one of the many products and services we offer to our members.About the role:We are seeking a dedicated, proactive and self-motivated Member Relations Officer to join our growing Life Insurance team.In this role, you will be responsible for managing the efficient account management, service and administration for an existing book of policyholders.Key responsibilities include:Proactively making outbound calls to policyholders regarding renewals, missed payments, retention and upgrades to existing policies.Providing inbound call coverage and sales support during peak periods.Providing administrative support in relation to preparing quotes for policyholders, liaise with insurers regarding the application process, sending correspondence and managing the policyholders portal.Assisting with compliance and reporting for the Life Insurance team.Experience and qualifications required:Experience in customer service or account management within the Life Insurance or Financial Services industry is required.RG146 General Knowledge, Life Insurance and Superannuation (highly beneficial).Experience in sales or retention is preferred.Strong communication skills, both verbal and written, with the ability to explain complex information clearly and concisely.Excellent organisational skills and attention to detail.Ability to work independently and as part of a team.Proficiency in using customer relationship management (CRM) software and other relevant tools.We offer a range of benefits and opportunities to enable you to make a difference, learn and grow in your career.For further information, please contact Sue Allen, Talent Acquisition Business Partner on 0429 404 856.Apply nowSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesInsuranceReferrals increase your chances of interviewing at Avant Mutual by 2xGet notified about new Member Relations Specialist jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 2 days agoMascot, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 days agoTennyson Point, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoAdministrative Business Partner, Google Research (Part Time)Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 1 day agoStrategic Partnerships Manager Commercial PartnershipsMascot, New South Wales, Australia 17 hours agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 5 hours agoSydney, New South Wales, Australia A$102,899.00-A$121,317.00 2 days agoSydney, New South Wales, Australia A$78,247.00-A$78,247.00 6 days agoSydney, New South Wales, Australia A$68,000.00-A$78,000.00 3 weeks agoNorth Sydney, New South Wales, Australia 1 day agoSt Leonards, New South Wales, Australia 6 days agoSt Leonards, New South Wales, Australia 3 days agoGladesville, New South Wales, Australia 1 hour agoMillers Point, New South Wales, Australia 5 hours agoSydney, New South Wales, Australia A$60,000.00-A$65,000.00 1 day agoThornleigh, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 1 day agoSt Leonards, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 9 hours agoNorth Parramatta, New South Wales, Australia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr