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Join to apply for the Service Ambassador II - Badge Office role at Summa Health1 day ago Be among the first 25 applicantsJoin to apply for the Service Ambassador II - Badge Office role at Summa HealthAkron City CampusSumma Health System is recognized as one of the regions top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.Service Ambassador II- Badge OfficePRN- 7am-3:30pm weekdayAkron City CampusSumma Health System is recognized as one of the regions top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.SummaryPerforms clerical support duties to maintain Identification Badge System. Processes information for various Security systems, Human Resources systems, and Parking systems. Provides high quality customer service to all interacting with the Badge Office. Performs web based fingerprinting functions for background checks, assist with lost and found as needed, assists with dispatching as needed.Formal Education RequiredHigh School level coursework in English Grammar, Composition and Basic MathematicsExperience & Training RequiredTwo years experience in a customer service role.Experience using Excel.C*Cure, Card Access Control and Security Management System experience preferredOther Skills, Competencies And QualificationsExcellent customer service skillsModerate computer skillsAbility to pass typing test administered by HR of 30 WPMAbility to handle information in a confidential manner.Ability to effectively communicate verbally and in writing with managers and staff in user areas (e.g., nursing staff, secretaries, nursing assistant, physician office staff, etc.)Ability to maintain a customer focus in all work activitiesAbility to work well with a team environment: by accepting and offering honest and constructive feedback by supporting team goals and encouraging other team membersAbility to understand and carry out the vision of patient care at Summa: to create a patient care environment that is focused on the needs and expectations of the patientsAbility to use all methods of communication effectively including electronic methodsAbility to be self-directed in executing responsibilities of the team structureAbility to take initiative to contribute beyond the scope of formal duties (suggesting innovative ideas and providing suggestions for the teams continued success)Shows flexibility and adaptability in meeting the environmental constraints and demands placed on services as is common with changing reimbursement and managed care targetsMust be 21 years of age or over at time of hireMust have valid Ohio Drivers LicensePopulation Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.Level Of Physical DemandsSedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequentlyEqual Opportunity Employer/Veterans/Disabled$17.26/hr - $20.71/hrThe salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.Basic Life and Accidental Death & Dismemberment (AD&D)Supplemental Life and AD&DDependent Life InsuranceShort-Term and Long-Term DisabilityAccident Insurance, Hospital Indemnity, and Critical IllnessRetirement Savings PlanFlexible Spending Accounts Healthcare and Dependent CareEmployee Assistance Program (EAP)Identity Theft ProtectionPet InsuranceEducation AssistanceDaily PaySeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeOtherJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Summa Health by 2xSign in to set job alerts for Ambassador roles.New & Pre-Owned Automotive Sales AssociateFull Time Assistant Manager - $19.50/hour - Free Movies and Full Benefits!Marketing Associate (Grab & Go, Foodservice)Coordinator, Stadium & Dock OperationsCommunity Health Worker - Infant and Maternal HealthWere unlocking community knowledge in a new way. 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