Job Title

Join our Operations Team as a Port Delivery Agent Guides Scheduler in Sydney. In this role, you will be mainly responsible for planning guides across Australia to ensure smooth shore excursion/tour operations.Intercruises Shoreside & Port Services is a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will work closely with various cruise lines and their clients in their daily operations around Australia. This is a Sydney-based role but may offer opportunities to travel to exciting destinations within the country.If you have the right to work in Australia and speak English, keep reading!ABOUT OUR OFFERA job at TUI offers more than your basic salary, which starts at 61,300 AUD gross per year.We pay you for all training days completed plus provide free access to our TUI Learning Hub, TUI Skills Academy, and language lessons.Get involved with charity and sustainability initiatives like the TUI Care Foundation, along with access to our WeCare Team & 24/7 Wellbeing Hub.We offer a seasonal contract (6 months)*, with potential to transition to a full-time role at the end of the trial period.*Please note that this is currently a seasonal position, with the potential for a full-time role afterward.ABOUT YOUHave a methodical, organized approach towards executing tasks with high accuracy.Proficient in MS Office tools such as Excel, Teams, OneNote, & Outlook.Comfortable leading change and resilient to ambiguity or setbacks.Capable of solving problems independently and suggesting improvements.Helpful, flexible, and professional personality.Excellent verbal and written communication skills in English.Previous experience in travel/tourism is advantageous.Drivers license is a plus.ABOUT THE JOBRecruit guides via Guides Association websites, set up information, and sign contracts.Plan and schedule guides for shore excursions/tours across Australia.Share operational requirements and ensure relevant documentation is prepared and shared.Collaborate with the Port Delivery Team regarding each call.Work closely with the Port Operations Manager, providing operational feedback.Maintain a guide feedback document for continuous development.Manage guide working hours and ensure payroll is processed timely.Handle operation changes and last-minute requests effectively.At TUI, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.We support candidates with disabilities and impairments. Please let us know if you require any assistance.#TUIJobs #TUIMusement #Intercruises #J-18808-Ljbffr