Job Title

See your in our teamCommSec is Australias leading online broker. The Product & Investing Solutions (P&IS) Crew is the engine that drives the end-to-end design and management of the CommSecs product portfolio (Equities, Margin Lending, Cash and Derivatives). We manage, develop and implement new products, features and services to enable CommSecs purpose to empower more Australians to grow their wealth.Do work that mattersAs s Product Manager, you will be part of the Product Chapter and work with the P&IS Crews Customer Remediation and Product Fulfilment squad. You will partner with the Product Owner to lead strategic initiatives, deliver on our roadmap, address issues and incidents, build a culture of continuous improvement and enable continued compliance with regulatory obligations. You will work with a diverse set of stakeholders to deliver customer focused outcomes through risk optimisation and product fulfilment. You will also be responsible for supporting product initiatives across the P&IS Crew, managing and executing remediation programs efficiently, accurately and provide a fair outcome for our customers.Key responsibilities include but not limited to:Turn Strategy into Reality: Supporting the Product Owner to help bring the product strategy to life. Planning and managing initiatives across the squad to deliver on customer and business outcomes.Product Delivery: Implement and lead projects and initiatives, including remediation programs, ensuring they are delivered in a timely and effective manner for our customers.Responsible for ensuring product compliance with regulatory obligations and relevant Group Policies and Standards, while delivering for our customer needs. This includes proactively monitoring the risk and control environment to identify, mitigate, and resolve issues and incidents.Manage and monitor change to continuously improve the product offering and processes to facilitate the overall customer experience and provide recommendations to improve results.Keeping abreast of industry and regulatory trends to inform the product roadmap and enable continued compliance with regulatory obligations.Build and foster strong relationships across the value chain, to ensure efficient delivery of product roadmap and resolution of issues.Help us deliver a better future for CommSec. We are interested to hear from people who are/have:A self-starter with demonstrated experience in banking or financial services with proven experience in end-to-end product management, business analysis, risk management or project delivery, with a strong customer focus to help us maintain our position as the leading online broker in the marketThe ability to think analytically and use data to develop insights, make decisions and influence senior stakeholdersStrong problem-solving capabilities and the ability to manage competing priorities need to have the motivation and be comfortable with investing and providing recommendations to problemsStrong communication skills and stakeholder engagement. Success in the role requires the ability to lead and influence across a broad range of stakeholdersStrategic thinking with demonstrated success in leading and delivering initiativesComfortable with navigating ambiguity and ability to work flexibly through changeExperience working in an agile environment and enjoy collaborating with othersHaving an RG146 accreditation, understanding of trading, other investment products, or remediation experience will set you apart from the competitionTertiary qualifications in a Business/ Commerce/ Finance degree preferredA risk mindset all CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risksIf you''re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you''ll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.We''re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 16/06/2025 #J-18808-Ljbffr