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Job Title


Client Service Officer - Morphett Vale


Company : Demant Polska


Location : Adelaide, South Australia


Created : 2025-06-05


Job Type : Full Time


Job Description

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide, the group employs more than 22,000 staff in over 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.In Australia, Audika has over 350 clinics providing hearing services to our valued clients. We strive to put hearing care on the healthcare agenda and to improve the quality of life of people living with hearing loss.ResponsibilitiesWe are looking for a self-motivated and customer-centric individual to be a Clinic Co-Ordinator at Audika Morphett Vale Clinic on a part-time basis (Monday to Wednesday, 9am-5pm). If you are interested in helping our clients improve their hearing and quality of life, keep reading! This role is for you.This pivotal role in each clinic contributes to clinic performance and enhances our customers experience. We are seeking a compassionate, process-oriented, and purpose-driven individual with outstanding organizational and customer service skills to help more people access better hearing.You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing healthcare outcomes for all our clients.You will learn about all our products, services, our competitive advantages, and government funding programs. With this knowledge, skills, and tools, you will apply tailored client-specific sales strategies to ensure they receive the best possible solutions.You''ll be successful in this role if you have:Previous administration, sales, and customer service experience in retail, hearing care services, pharmacy, or allied health environmentsExperience working with an older demographic (preferred)Strong interpersonal communication skills and empathy for clients to support their hearing journeyHigher School Certificate (HSC) or TAFE QualificationWhat''s in it for you:Permanent part-time role in an established global organizationPerformance incentivesSupportive hearing care teamProfessional development through clear career paths and trainingMyRewards program offering discounts at over 300 retailers and services across AustraliaOnline Wellbeing Centre providing activities, workouts, meditations, nutritional and financial advice for a healthier, happier lifeEmployee Assistance ProgramBirthday and Christmas giftsOur Values:Audika is proud of its diverse and inclusive culture that acknowledges and respects our employees.We are a team of professionals committed to bringing the importance of sound to life and connecting our clients through our hearing products.We believe that our employees are the foundation of our success. Our values shape a supportive and encouraging culture where everyone can thrive and succeed.We create trust! We are team players! We develop innovative solutions! We maintain a can-do attitude in everything we do.About Audika GroupThe Audika Group is the hearing care division of Demant and one of the world''s leading hearing care retailers, with more than 3,500 clinics in 25 markets. Joining our team guarantees an inspiring and motivating work environment within a highly international setting. You will collaborate with colleagues from diverse countries and cultures, gaining unique perspectives and experiences. #J-18808-Ljbffr