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Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide, the group employs more than 22,000 staff in over 30 countries and distributes hearing healthcare and intelligent audio solutions to more than 130 countries.In Australia, Audika has over 350 clinics providing hearing services to our valued clients. We strive to put hearing care on the healthcare agenda and to improve the quality of life for people living with hearing loss.ResponsibilitiesWe are seeking a self-motivated and customer-centric individual for the role of Clinic Co-Ordinator at Audika Merimbula Clinic on a full-time basis (Monday - Friday, 8.30am-4.30pm). If you''re passionate about helping clients improve their hearing and quality of life, keep reading! This is the right role for you.This pivotal role contributes to clinic performance and enhances the customer experience. We are looking for a compassionate, process-oriented, and purpose-driven individual with excellent organizational and customer service skills to help more people access better hearing.You will collaborate with Clinicians and Hearing Technicians (where applicable) to deliver quality hearing healthcare outcomes for all clients.You will learn about our products, services, competitive advantages, and government funding programs. Using this knowledge, skills, and tools, you will apply tailored client-specific sales strategies to ensure they receive the best solutions.You''ll be successful if you have:Previous administration and customer service experience in retail, hearing care services, pharmacy, or allied healthExperience working with an older demographic (preferred)Strong interpersonal communication skills and empathy for clients'' hearing journeysHigher School Certificate (HSC) or TAFE QualificationWhat''s in it for you:Permanent full-time role in an established global organizationPerformance incentivesSupportive hearing care teamProfessional development through clear career pathways and trainingMyRewards program offering discounts at over 300 retailers and services across AustraliaOnline Wellbeing centre with activities, workouts, meditations, nutritional and financial adviceEmployee Assistance ProgramBirthday and Christmas giftsOur Values:Audika fosters a diverse and inclusive culture that respects our employees.We are a team of professionals committed to bringing the importance of sound to life and connecting clients through our hearing products.Our values shape a supportive and encouraging culture where everyone can thrive and succeed.We create trust! We are team players! We develop innovative solutions! We maintain a can-do attitude in everything we do.About Audika GroupThe Audika Group, part of Demant, is one of the world''s leading hearing care retailers with over 3,500 clinics across 25 markets. Joining our team means working in an inspiring, motivating, and highly international environment with colleagues from diverse countries and cultures. #J-18808-Ljbffr