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4 days ago Be among the first 25 applicantsAbout APCOEveryone loves to support a local business and APCO is exactly that. Established in the late 1970s in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in convenience food.Our Cafe 24-7 brand offers ambience and innovation with in-store cafes serving barista-made coffee and fresh food all day and night.In 5 of our sites, APCO has partnered with the trusted IGA X-press brand to deliver the ultimate convenience and top-up experience for our customers.Customer Service Team MembersOur customers are our top priority. We are looking for passionate individuals who enjoy engaging with customers. Our sites offer a fast-paced environment with opportunities to learn various aspects of our business.About YOU!Exceptional problem-solving skills, capable of making quick decisions in a fast-paced environment.Clear communication skills and the ability to engage with customers effectively.A positive, friendly attitude.High emotional intelligence, self-awareness, internal motivation, empathy, and strong social skills.Knowledge of our products and industry.Strong time management skills.Adaptability and flexibility, with the willingness to learn new tasks and processes.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesRetailReferrals increase your chances of interviewing at APCO Service Stations by 2x.Sign in to set job alerts for Customer Service Specialist roles. #J-18808-Ljbffr