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Full-time Customer Service Representative/Admin Assistant4 days ago Be among the first 25 applicantsCall Centre & Customer Service Customer Service Sydney Permanent / Full Time 26/5/2025 Earlwood/Summer Hill Location Staff discounts on childcare fees 17.5% annual leave loading The Company Established in 2000, Montessori Academy is Australia''s leading and largest provider of Montessori early childhood education for children under the age of six. Our vision is to provide our students with an early learning experience that prepares them, not only for school, but for life. With more than 20 campuses across Sydney, and many more in development, Montessori Academy provides excellent career development options, fantastic training and development programs, and a real opportunity to learn and grow. For us, excellence in education is a journey, and we''re with you every step of the way. For more information see: www.montessoriacademy.com.au Perks 17.5% annual leave loading 50% staff discounts on childcare Access to wellbeing programs (EAP) Supportive Management Team with a flat organisational structure Strong focus on work-life-balance Great company culture that is fun, professional, and supportive of all team members The Role As a Customer Service Representative/Administration Assistant, the role is based at our Earlwood centre, you are expected to be an active member of a team. Your responsibilities will include: Face to face customer service Answering incoming calls from the general inquiries line Book in centre tours as required, follow up on conducted tours and action accordingly Manage process of new leads and enrolling new children along with associated required documentation Manage administration records and databases, update as required Manage the application/waiting list including data entry into Kidsoft and on Microsoft Excel Manage account finance queries as required Essential Criteria The ability to multitask effectively from phone tasks to administrative tasks Professional yet friendly telephone manner Good organisation skills with a strong attention to detail Excellent customer service skills and confidence in turning leads to enrolments Current Working with Vulnerable People Check (or willing to obtain one) To apply now please click through to our application. Alternatively, contact Human Resources at jobs@montessoriacademy.com.au.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesEducation Administration ProgramsReferrals increase your chances of interviewing at Montessori Academy Childcare Centres by 2xNorth Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 days agoSurry Hills, New South Wales, Australia 2 days agoParramatta, New South Wales, Australia 1 week agoCustomer Service Representative - Sydney, AustraliaSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 days agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr