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Join to apply for the Sales Operations Manager, Zoom CX role at ZoomJoin to apply for the Sales Operations Manager, Zoom CX role at ZoomGet AI-powered advice on this job and more exclusive features.What You Can ExpectThe Sales Operations Manager supports our Global Customer Experience (CX) Sales organization across APJ and plays a critical role in strategy execution and business operations. This person will execute against defined strategic programs, measure their effectiveness, and iterate based on insights. They will work cross-functionally with stakeholders across the entire Go-to-Market ecosystemincluding Sales, Marketing, Partners, and CX sales to drive alignment and accelerate growth. The role demands a unique mix of project management excellence, business analytics rigor, and excellent stakeholder communicationWhat You Can ExpectThe Sales Operations Manager supports our Global Customer Experience (CX) Sales organization across APJ and plays a critical role in strategy execution and business operations. This person will execute against defined strategic programs, measure their effectiveness, and iterate based on insights. They will work cross-functionally with stakeholders across the entire Go-to-Market ecosystemincluding Sales, Marketing, Partners, and CX sales to drive alignment and accelerate growth. The role demands a unique mix of project management excellence, business analytics rigor, and excellent stakeholder communicationThis person must be highly organized, capable of managing and reporting on multiple fast-moving programs simultaneously. They must also bring a SaaS background and a proactive, self-starting mindset. A background in CX is a strong plus. The ideal candidate is comfortable using data to inform decisions and thrives in a fast-paced, high-impact environment.**This role can be based in Sydney, Melbourne or Singapore**About The TeamThe Zoom sales team is a dynamic force driving the company''s success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom''s global presence and ensuring businesses harness the full potential of virtual collaboration.What Were Looking ForHave excellent experience in sales operations, business operations, management consulting, or data managementHave significant management experience with a proven ability to drive cross-functional initiatives to completionHave a solid SaaS background with experience collaborating across the go-to-market landscape (Sales, Marketing, Partners, and CX)Have a demonstrated ability to execute and measure strategic programs with pace and precisionBe highly organized and able to manage multiple workstreams while effectively communicating progress and outcomesHave a solid business acumen and a data-driven approach to problem-solvingHave excellent communication skills and a self-starter attitude who takes initiative and drives outcomesHave excellent reporting, analytical, troubleshooting, problem-solving, and project management skillsWays of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.Were problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us knowwere here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Zoom by 2xSign in to set job alerts for Sales Operations Manager roles.Sales Operations Lead, ANZ Startups, APJ Startup Sales OpsDirector, Sales Strategy & Operations - APJSydney, New South Wales, Australia 1 day agoMacquarie Park, New South Wales, Australia 2 weeks agoSales Optimisation & Operational Excellence Manager - APJSydney, New South Wales, Australia 5 days agoMonetization Strategy and Operations - Third Party Contractor - Operational Excellence SpecialistSydney, New South Wales, Australia 1 day agoHead of Scaled Sales, Uber Eats - 9 month contractSydney, New South Wales, Australia 19 hours agoTerminals Pty Ltd, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 6 days agoMacquarie Park, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 1 day agoRegional Sales Manager | Sunglass Hut & Oakley (NSW)Sydney, New South Wales, Australia 1 day agoBusiness Operations Manager - Study Start UpTerritory Manager - Electrophysiology - NSWMascot, New South Wales, Australia 1 month agoRooty Hill, New South Wales, Australia 1 day agoCustody Operations - Client Service - Vice PresidentSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 4 weeks agoSilverwater, New South Wales, Australia 2 weeks agoFloor Manager (SM Expression of Interest) - Martin PlaceSydney, New South Wales, Australia 2 weeks agoEastgardens, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoHead of Renewable Energy - Financial ServicesSydney, New South Wales, Australia $200,000.00-$300,000.00 2 days agoMillers Point, New South Wales, Australia $115,000.00-$120,000.00 5 days agoHarris Park, New South Wales, Australia 2 weeks agoMAC, Bobbi Brown & Aveda Sydney Airport CoordinatorSydney, New South Wales, Australia 3 weeks agoHurstville, New South Wales, Australia 1 month agoBankstown, New South Wales, Australia 2 weeks agoKellyville, New South Wales, Australia 1 week agoWere unlocking community knowledge in a new way. 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