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3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About the CompanyA global leader in healthcare solutions, this organisation is at the forefront of medical and dental technology, driving customer success across the industry. With a strong reputation for innovation and a commitment to customer-centric solutions, they operate in over 30 countries, delivering cutting-edge products and services to healthcare professionals worldwide.The RoleThis is a brand-new role, designed to drive customer retention and engagement within the organisations healthcare software division. Youll take ownership of customer loyalty initiatives, ensuring businesses maximise their investment in the companys products. Working closely with Sales, Marketing, and Customer Success teams, youll develop data-driven strategies to enhance engagement, predict churn, and improve long-term customer retention.Key Responsibilities:Design and implement retention strategies to minimise customer churn.Utilise data analytics to predict churn trends and identify customer behaviour patterns.Drive customer engagement campaigns across digital, CRM, and marketing channels.Develop and manage customer loyalty programs to foster long-term relationships.Collaborate cross-functionally with Sales, Marketing, and Customer Success teams to enhance customer satisfaction.Implement CRM best practices (HubSpot expertise preferred) to optimise customer interactions.Take a soft sales approach, proactively reaching out to customers to reinforce product value and prevent attrition.Candidate profileExperience in healthcare, SaaS, or practice management software industries.Strong data and analytics skills, capable of identifying trends from large data sets.Previous customer-facing experience, with a professional and strategic approach.CRM expertiseand ability to leverage automation tools.Proven ability to develop and execute retention and engagement strategies.Understanding of loyalty programs and customer success frameworks.If this sounds like an opportunity where you''d thrive, click apply now or get in touch directly with Hannah Stock 0483 957 586Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionMarketingIndustriesAdvertising ServicesReferrals increase your chances of interviewing at Six Degrees Executive by 2xSign in to set job alerts for Marketing Analyst roles.Assistant Brand Marketing Manager - MECCA COSMETICARichmond, Victoria, Australia 9 hours agoMarketing & Communications Analyst (Intern)- Part timeMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 5 days agoQualitative Researcher Consumer & Brand Insights 4 day working week with full pay!!Melbourne, Victoria, Australia 4 weeks agoWork from Home - Media Search Analyst (Australia)Work from Home - Media Search Analyst (Australia)Melbourne, Victoria, Australia 1 week agoMarketing Analyst (Bangkok Based, relocation provided)Melbourne, Victoria, Australia 1 week agoInternational Market Research Lead, AfterpayMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMeasurement Partner, 12 month Fixed Term ContractMelbourne, Victoria, Australia 4 weeks agoPort Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 8 hours agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoAccenture Song Analyst Program Early Careers (August 2025 Start)Melbourne, Victoria, Australia 5 days agoHawthorn, Victoria, Australia 10 hours agoProduct Marketing Senior Analyst (Bangkok Based, relocation provided)Melbourne, Victoria, Australia 1 week agoAssociate Manager, Marketing Innovation (New Channel Growth)(Bangkok Based, relocation provided)Melbourne, Victoria, Australia 2 weeks agoAssociate Director, Marketing (Bangkok Based, Relocation Provided)Melbourne, Victoria, Australia 1 week agoDocklands, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 14 hours agoAnalyst/Senior Analyst (Bangkok Based, relocation provided)Melbourne, Victoria, Australia 1 week agoBusiness Analyst Sales & Commercial TransformationMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 8 hours agoMelbourne, Victoria, Australia A$100.00-A$110.00 3 weeks agoMelbourne, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr