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4 days ago Be among the first 25 applicantsCompetitive salary circa $170k pkg generous not for profit salary packaging 5 weeks annual leave Exciting role with a values-based organisation Professional development and learning Doutta Galla Aged Services is a not-for-profit aged care organisation with over 30 years experience caring for people from all backgrounds. Diversity and inclusion arent just words they shape the everyday experience for our residents and staff. At Doutta Galla, we foster a genuine culture of care - not only for our residents/clients but for the people who care for them. Youll find a workplace where you are supported, heard, and empowered to thrive. The Role: As the Resident Services Manager at our Queens Park Home, located opposite Queens Park Lake in Moonee Ponds, youll lead a dynamic team to deliver high-quality, resident-focused care and services at our Residential Aged Care home of 45 beds, and act as a point of contact for the adjoining 16 Independent Living Units (ILUs). You''ll provide strategic and hands-on leadership, ensure operational excellence, and help foster a welcoming and inclusive community. You''ll join a passionate and dedicated team, united in making a difference and shaping the future of aged care. Key Areas of Responsibility: Management of daily operations of the 45-bed residential home Ensure responsive, high-quality care and services tailored to resident needs Provide oversight to the ILU clients, promoting independence and wellbeing Leading, coaching, and supporting the broader residential home staff to achieve quality care outcomes Manage budgets, resources and service delivery performance against key performance indicators Ensure compliance with the Aged Care Quality Standards, Charter of Aged Care Rights, and Doutta Gallas policies and values As the successful candidate you will have the following experience and skills: Registered Nurse Division 1 with current AHPRA Registration (with no conditions) Post Grad qualification in Business Management/Nursing (or a related discipline) highly regarded High level of interpersonal and written skills including the ability to liaise with staff, residents, their representatives and other health professionals Knowledge of aged care, including aged care quality standards, as well as funding and policy protocols Strong planning, time management and organisational skills with the ability to prioritise accordingly Commitment to excellence, quality service provision and innovation Great benefits including the following: A team dedicated to professional learning and development NFP salary packaging 5 weeks annual leave If you are interested in this opportunity, please provide a copy of your resume and cover letter. Agencies should note that unsolicited resumes will not be accepted for this position.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Doutta Galla Aged Services by 2xGet notified about new Service Manager jobs in Moonee Ponds, Victoria, Australia.Melbourne, Victoria, Australia 1 week agoMelbourne Airport, Victoria, Australia 2 days agoRowville, Victoria, Australia 5 hours agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoSouth Melbourne, Victoria, Australia 1 week agoService Manager - Williamstown Full TimeWilliamstown, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne Airport, Victoria, Australia 5 days agoPort Melbourne, Victoria, Australia 4 months agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne Airport, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 weeks agoPort Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 15 hours agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoManager Customer Service Lending (Melbourne)Melbourne, Victoria, Australia 10 hours agoTechnical Services Manager (M/W) Club Med ResortMelbourne, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr