Job Title

What''s the role?As a Hilti Store Representative, you will work with the wider retail sales team in managing the day-to-day operations of the store as well as provide a superior level of service to our customers through product demonstrations and service consultations.This is not an ordinary retail sales job, we focus on building and maintaining lasting relationships with our customers in understanding their business needs and how our solutions can add value. The role is fast-paced and KPI driven yet also rewarding as you will play an active role in strengthening our partnerships with our customers.This is a permanent full-time role based at our Hilti Store in Seven Hills, NSW. It is a great opportunity to kick-start your career within a multinational organization with a high-performing and caring culture!What does the role involve?Manage the day-to-day operations of the storeInitiate customer contact, build and maintain lasting relationships with our customersOverall customer touchpoints, including sales, repairs and inputted salesAchieve retail sales targets and profitable growthMaintaining Hiltis customer database through SalesforceMaintain Operational Excellence - Inventory controls and processes, data entry quality, store utilities upkeepWhat you need is:Exceptional customer service skills and focusA self-starter mindset with motivation to drive and achieve resultsA team player attitudeHigh learning agility and drive for self-developmentA keen eye for detail and passion for problem solvingThe ability to effectively and proactively develop customer relationshipsComputer LiterateWhy should you apply?We employ 39 different nationalities within Hilti Australia and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family. Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.What do we offer?Show us what youre made of and well offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets. Its a great way to find the right match for your ambitions and achieve the exciting career youre after.By joining Hilti Australia, you''ll secure:A competitive salary base and bonus structureLearning and Development: We provide many opportunities for you to grow personally and professionally, including our internal development programs, in-house learning academy and mentorship programsAnnual leave: 5 weeks annual leave & Leave loading of 17.5% - i.e. you are paid and additional 17.5% of your salary for the days you take annual leaveSocial Impact: Build a better future for your community by taking two days paid time off to volunteer for non-profits of your choice.Wellbeing: Our team members physical and emotional well-being is a priority. We offer comprehensive well-being programs and supportA diverse and inclusive culture: Diversity, Equity and Inclusion a part of everything we do and is an ongoing commitment for us. #J-18808-Ljbffr