Job Title

Howatson+Company is an advertising agency thats committed to expressing creativity in all its forms to positively influence people and culture.Put simply, we care fiercely. For the people who work here. For the brands we work on. And for the community we live in. Thats why we overinvest in training, generosity and pausing to recognise excellence and effort in our people.Its also why were 100% carbon neutral.Whats My Job?Youre the Guest Services Coordinator in the Agency support team.You report to the Head of People Experience. Your main responsibilities focus on office maintenance and client experience.This role requires meticulous attention to detail, excellent time-management skills, and the ability to multitask effectively while remaining calm under pressure.A Day in the LifeOffice and Facilities Maintenance Main Office + StudioCreate a brilliant first impression for clients, external visitors and staff. Along with the Guest Services Concierge, you are the go-to person for all things client experience.Complete a morning walk through to ensure the office is turned on and opened.Organise all catering requirements for meetings as required, within a reasonable budget and to the companys standards. You go above and beyond for clients and visitors, making them a tea or coffee and making them feel welcome.Manage the day-to-day running of the main office, and the off-site studio, ensuring both locations are kept clean, tidy and well stocked.Order and maintain office supplies for the main office and the off-site studio, including stationery and groceries.Support the Guest Services Concierge in managing a busy and ever-changing calendar of meeting room bookings, with the ability to troubleshoot AV / IT set-up if required.Manage relationships with external service providers, such as cleaners and maintenance personnel.Help with ad-hoc and overflow tasks.People & Culture SupportFacilitate the onboarding process for all new starters from start to finish, as well as the offboarding for all leavers.Swipe pass allocationsTours of the facility and introductions to key members of the agencyDesk allocation and set-upEnsure new starters are comfortable finding support internallyAsset purchasing and management for new and existing IT equipment.How will we know you are the one?You will be able to manage a variety of tasks at any given time, both in agency support and office support.You''re highly organised and can complete tasks autonomously and in a timely manner or to deadlines, with great attention to detail.You''re proactive and always thinking one step ahead.You have positive working relationships with internal and external stakeholders.You report and communicate regularly with the EA to provide status updates.You are solution-orientated and can quickly adapt when new tasks take precedence or when competing priorities need to be managed. No task is ever too big, or too small.Who are Howatson + Company?Howatson + Company are a fully integrated creative agency that believe in the power of influence.We believe that the magic comes from the +.The intersection of diverse people, culture and capabilities, that create solutions that drive business outcomes for our clients and leave the world a better place.We care fiercely about the people we work with, the brands we work on and the world we live in.We have five key values:Act without judgement or preconceptions to find the truthDiversity creates breakthroughMagic lives at the intersection of people, culture and capabilityWe can only afford to be distinctiveNo house style, we express creativity in all its formsNever walk aloneIts everyones job to think, to craft, to supportValues cost somethingTalk is cheap, we act with valour regardless the costSome of our most recent accoladesCannes Global Independent Agency of the Year - Good 2023, #1 Independent Agency Australia 2024Mumbrella Emerging Agency of the Year, Independent Agency of the Year, Creative Agency of the YearAndys Global Independent Agency of the Year 2023Spikes Grand Prix, 4x Gold, 2x Silvers, Independent Agency of the Year 2023Adnews Independent Agency of the Year 2023LBB APAC Creative Agency of the Year 2022D&AD Global Independent Agency of the Year 2022LIA Grand Prix 2022, Independent Agency of The Year AU/NZMumbrella Emerging Agency of the Year 2022B&T Grand Prix Agency of the Year, Advertising Agency of the Year,Independent Agency of the Year, NSW Agency of the Year 2022Howatson+Company is proud to be an Equal Employment Opportunity employer. We are committed to fostering a diverse and inclusive work environment. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. We invite anyone to apply. Please send your details and CV to jobs@howatsonco.com.auIf you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.To be eligible to apply, you must have Australian working rights.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdvertising, Customer Service, and AdministrativeIndustriesAdvertising ServicesReferrals increase your chances of interviewing at Howatson+Company by 2xSign in to set job alerts for Office Coordinator roles.Melbourne, Victoria, Australia 2 weeks agoOffice Coordinator (a.k.a. Office & Vibe Specialist) Part-Time, Monday to FridayOffice Coordinator (a.k.a. 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