Job Title

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:The CompanyLyppard is the leading Australian veterinary wholesaler, supporting veterinarians as they care for companion animals, production animals and the elite athletes of the equine world.Lyppard Australia is a division of Animal Care and part of the EBOS Group. With almost 5,000 employees in 115 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.The opportunityThe Customer Service Officer works as part of team within a Lyppard Branch. The Branchs purpose is to dispatch orders to Veterinary business within the state. The Customer Service Officer is primarily responsible for assisting with keying orders, answering client phone calls & researching customer queries in a timely manner.What you will doAnswers telephone calls promptlyAssist customer with all enquiriesChecks web orders, emails, and faxAssigns orders to appropriate priority for picking and despatchLiaise with internal and external stakeholdersResearch products and availability of non-stock lines for clientsProcesses customer creditsPrepares and manages damaged stock and short expiry stock listsOrder picking and packing as requiredProduct coding for veterinary clinic software integrationFiling and archivingProcesses credit card payments with Accounts DepartmentWhat we are looking forMinimum of 1 2 years relevant work experience in veterinary industry or similar environmentModerate skill and knowledge in inventory, data entry and computer skillsGood communication, organisational, time management and mathematical skillsHigh attention to detailAbility to display initiative and take responsibility for solving problemsAbility to identify improvements and has high personal standardsShows an interest and willingness to expand product knowledgeStrong sense of team and work ethicBenefitsThis is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.Other benefits include:We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations, please inform us by reaching out to HR@ebosgroup.com. We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.How to applyIf you believe that you have the necessary attributes to succeed in this challenging and rewarding role, please click APPLY now and submit your application.Pre-employment checks may be required and will be discussed with the successful candidate.We are unable to proceed with your application if your current visa restrictions preclude you from being able to perform the role in line with immigration laws. #J-18808-Ljbffr