Add expected salary to your profile for insightsMonde Nissin Australia (MNA) the home of iconic Australian brands includingBlack Swan, nudie, Wattle Valley, Peckish & Quorn. As an established business in the FMCG space, we are achieving big things and have a strong commitment to continuous improvement!Collaborative, inclusive and engaging culture with a genuine commitment to our people!Reward & Recognition program to acknowledge the hard-work and dedication of our teams!The OpportunityOur team are recruiting for a skilled Customer Service Officer to join our Perth Airport team in WA. Within the role, you will provide excellence in customer service and maintain a high standard of administration for Monde Nissin Australia.Please note this is a part-time, 6-month fixed term opportunity, working 3 days per week (Tuesday-Thursday).Provide assistance to the National Sales Operations & Customer Service Customer Service team as required.Receive and process daily orders.Competency & an ability to learn ERP software such as Pronto or alike.Provide efficient and accurate processing of orders and credits in a timely mannerLiaise with customers on any information required including discrepancies with orders and product and delivery information.Assist customers with product enquiries and obtain information as requested.Knowledge of product descriptions and availability.Orders entered within 1 hour of receipt. Inbox cleared daily.Establish effective working relationship with the warehouse staff.Preparing Excel based Promotional and Price Change Forms for Customers.Supporting State Sales Manager with New Product launches, in building information packs for Sales Team.Distribution and sales reporting providingdata to State Sales Manager.Collating/adapting/building localised monthly focus folders and field decks for sales team in PowerPoint.Assisting Team with bespoke functions in CRM Sales Tool.Joining ad hoc team meetings.To Succeed With Us:Experience working in a Customer Service role and/or Reception roleGreat phone manner and confidenceStrong organisational and time management skills with the ability to meet deadlinesProven attention to detail, accuracy and patienceRelationships with other teams and working together for solutionsAbility to effectively multitaskThe Perks We Can Offer:Wellbeing days to put yourself first and rechargeReward & Recognition program to acknowledge the hard-work and dedication of our teamsBi-monthly Townhalls to bring our teams together and drive engagementAccess to Benestar a complimentary counselling service available 24/7 to our teamsAccess to complimentary annual Vaccination shots and skin checksMost importantly, a collaborative, inclusive and engaging culture with a genuine commitment to our peopleAt Monde Nissin Australia, we are gearing up for a big year and exciting times ahead. If you are ready to excel in your career and come on this journey with us, dont wait APPLY NOW!Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Are you legally entitled to work in Australia? What are you current salary expectations (base)? What is the notice period for your current employment? Have you been referred by an existing Monde Nissin Australia team member?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Customer Service Representative #J-18808-Ljbffr
Job Title
Customer Service Officer