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Add expected salary to your profile for insightsStart Date: Negotiable for the right candidateConsidering a Move?If you''re based interstate and looking for a lifestyle change, this could be your perfect opportunity. Cairns offers the best of both worlds a relaxed tropical lifestyle and a strong sense of community, all while being surrounded by some of Australias most breathtaking natural wonders.We''re open to welcoming the right candidate from anywhere in Australia and are happy to discuss relocation support to help make the move smooth and exciting. If you''re ready to lead with impact and enjoy a fresh start in Far North Queensland, wed love to hear from you.About the CompanyEnabling Pathways Care is a values-driven NDIS provider proudly serving the Cairns region. We are dedicated to enriching lives with quality care and support for every unique journey. We believe in delivering services that reflect our core values Holistic Wellbeing, Connection, Accountability, Trust, Integrity, and Collaboration and were committed to creating meaningful change in the lives of the people we support. This is your chance to step into a senior operational leadership role that blends strategic thinking with hands-on execution. If you''re someone who rolls up their sleeves, takes ownership, and brings clarity and calm in complex spaces wed love to hear from you.If youre ready to lead where compliance, service excellence, and people-first leadership meet, this is your opportunity.About the RoleAre you a go-getter who thrives on action, leads with integrity, and doesnt mind rolling up your sleeves to get the job done?Do you love solving problems, leading people, and ensuring high-quality services for participants and their families?Were looking for a motivated and values-driven Area Manager to lead operations across the Cairns & Surrounding Regions. In this key leadership role, youll combine strategic thinking with boots-on-the-ground actionguiding frontline teams, ensuring compliance, and driving quality outcomes for NDIS participants and their families.This role is perfect for someone who loves variety, sees challenges as opportunities, and is committed to continuous improvement. Youll work closely with executive leaders, contribute to service development, and champion a high-performing, people-first culture.If you''re ready to lead with heart, sharpen operational excellence, and take your career to the next level in a purpose-driven organisationwe want to hear from you.Key ResponsibilitiesIn this leadership role, you will:Lead Frontline Support Services Oversee the day-to-day operations of Supported Independent Living (SIL), Community Access, Transport and In-Home Supports including service delivery, rostering, workforce planning, and team supervision across Cairns and surrounding regions.Drive Service Innovation Collaborate with the Business Development team to enhance systems and processes that improve the quality and efficiency of client service delivery.Foster Strategic Partnerships Work closely with the Partnerships division to strengthen collaboration with other service providers, empowering participants with greater choice and control.Shape New Service Streams Support the development and implementation of new service offerings, including Support Coordination, Nursing, and Specialist Disability Accommodation (SDA).Ensure Operational Excellence Oversee administrative and compliance functions to maintain high-quality standards, meet regulatory requirements, and ensure accurate documentation and reporting across all support services.Build Community Connections Represent the organisation at local networking events, expos, and community forums to strengthen partnerships, raise brand awareness, and promote inclusive support services.Drive Innovation and Quality Proactively identify service gaps, risks, and inconsistencies, implementing corrective actions and championing continuous quality improvement across all areas of support.Lead and Inspire Your Team Provide supervision, coaching, and regular performance development to staff while fostering a values-driven culture of collaboration, accountability, and continuous improvement.Shape the Future of Service Delivery Collaborate with executive leadership and cross-functional teams to influence strategic planning, drive program growth, and develop scalable, sustainable service models.Support Community Impact Initiatives Collaborate with the Not-for-Profit division to assist in the development and delivery of community-based programs that empower individuals with disabilities and foster greater inclusion and independence.Ensure compliance with NDIS Practice Standards, SCHADS Award, Fair Work obligations, and WHS frameworksAbout YouYou are an exceptional people leader with a blend of strategic vision and operational capability. You love working with systems, value structure, and thrive when solving complex challenges.You also bring: Leadership Experience: Proven ability to lead teams in disability, health, or community sectors Compliance & Quality Knowledge: Deep understanding of NDIS, SCHADS, Fair Work, and WHS obligations Tech & Systems Proficiency: Confident using CRMs, rostering software, SharePoint, or audit systems People-Focused: Passion for mentoring employees and driving positive outcomes for participants Analytical Mindset: Able to interpret data, trends, and incident reports to inform improvements Communication Skills: Clear, professional communication written and verbal Decision-Making Capability: Able to assess risk and act with sound judgment under pressureWhy Join Us?At Enabling Pathways Care, we offer:SCHADS Award-based remuneration with salary packaging optionsA values-driven workplace focused on holistic wellbeing and connectionLeadership development and professional trainingA supportive leadership team that values autonomy and strategic thinkingEmployee Assistance Program (EAP) and wellbeing supportOpportunities to shape and grow a fast-expanding OrganisationReady to Apply?We want to get to know who you are, not just whats on your resume.To apply for this role, please complete the following steps:Apply now Upload your CV (and any relevant supporting documents) to the same form.Complete the "Animal Brain" test: complete, download or screenshot your result and upload it to the application.Complete the Personal Values Assessment: complete, please screenshot your top 5 values and upload them to your application.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:What excites you about working in a leadership role within the NDIS sector? Do you have leadership or management experience in NDIS, health, or community services? Briefly describe your experience with NDIS Practice Standards, SCHADS Award, or compliance obligations. Have you directly supervised or managed teams before? If yes, how many team members have you supervised at one time? What systems or platforms have you worked with in a leadership or compliance capacity? Are you currently located in Cairns or willing to relocate for this position? Do you have a current (or are you willing to obtain): When would you be available to commence if successful? What is your expected salary range (base salary, excluding superannuation)?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr