Job Title

Established in 1973, Peter Sheppard Footwear is Australia''s premier destination for high-quality European footwear. With over 50 years of dedication to craftsmanship, comfort, and personalized service, they offer an extensive range of styles and sizes to cater to our discerning clientele. Their Melbourne flagship store on Collins Street showcases exclusive collections from renowned Italian artisans, reflecting their commitment to excellence in every pair. They are seeking an experienced and passionate Retail Manager to lead their Melbourne store.The RoleYou will have a deep understanding of the luxury footwear industry, particularly Italian-made leather shoes, and a proven track record in retail management. This role demands a leader who can inspire a team, drive sales, and uphold the exceptional service standards that define Peter Sheppard Footwear. The annual salary is set between $72,000 to $80,000, depending on experience plus superannuation.ResponsibilitiesOversee daily store operations, ensuring a seamless and luxurious shopping experience for customers.Lead, mentor, and develop a team of sales associates to achieve and exceed sales targets.Maintain visual merchandising standards that reflect the elegance of brand.Manage inventory, stock levels, and coordinate with suppliers to ensure product availability.Implement strategies to enhance customer loyalty and retention.Leading retail operations for all facets of activity including sales, retail execution, operations, compliance and OH&SFlawlessly implementing the convenience store promotional and retail development plansManaging the overall image and standards of the store, including implementation and adherence to company policies and proceduresRecruiting, training and retaining team members to create a fun, collaborative and success focused cultureMentoring and developing the team in providing amazing customer experiencesRequirementsMinimum 1 year experience in retail management within the luxury fashion or footwear sector.Minimum 1 year of experience in managing and leading multiple customer service teams, including hiring, training, and performance evaluationExcellent communication and interperssonal skills, with the ability to effectively interact with customers and internal stakeholdersStrong leadership skills with the ability to motivate and develop a high-performing team.Proficiency in retail management systems and Microsoft Office Suite.Strong analytical and problem-solving skills, with the capability to think strategically and provide innovative solutions to complex customer service challenges.Why are you the right candidate for this role?Fetching similar vacancies Fetching similar vacanciesStay safe onlineCyber criminals are taking advantage of COVID-19. Be careful about who you give your information to.Never give your bank or credit card details or date of birth when applying for a job.Check if the job is genuine by researching the business and contacting them before applying.If this job ad is broken, incorrect, suspicious or offensive, report this job .work_outline work_outline Full time position, Permanent position #J-18808-Ljbffr