About The RoleIn this dynamic position, you''ll be the first point of contact for prospective students, providing guidance on enrolment processes, course options, and student services. You will play a key role in creating a positive and engaging experience for students from their first interaction through to enrolment.Key ResponsibilitiesProvide high-quality customer service to prospective students via phone, email, and face-to-face interactionsAssist with enrolment processes, ensuring students have all necessary documentation and supportGuide students through their academic transition, making sure they feel informed and confidentCoordinate orientation and scheduling to help students start their journey successfullyMaintain accurate administrative records and support general office organisationCollaborate with colleagues to ensure seamless student engagement and retentionWhat Were Looking ForStrong interpersonal and communication skills, with the ability to build rapport effortlesslyExperience in administrative support and record managementProficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)Ability to problem-solve and manage time effectively in a busy environmentA welcoming, professional, and solutions-oriented approachWhy Choose Amana Living?Amana Living is one of Western Australia''s largest aged care providers, dedicated to meeting the needs of older individuals and their caregivers since 1962. We offer a comprehensive range of services including home care, residential care homes, transition care programs, retirement living villages, day care, respite, and dementia-specific services.Our Vision: A community where every older person is honoured and valued.Our Mission: To enable older people to maintain their individuality and provide what is needed to support a fulfilling life.Our Values: Compassion, Collaboration, Curiosity, Inclusion, and Trust.We are committed to leading reforms that benefit our workforce, ensuring those who care for others are well supported in their careers.Our BenefitsCompetitive ratesSalary packaging benefits up to $18,550School holidays childcare assistanceHealth and wellbeing programs and more!Ongoing training and development to keep your skills growing.Access to our Employee Assistance ProgramTravel allowance for travel between clientsWork mobile phoneAt Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference! #J-18808-Ljbffr
Job Title
Student Services Officer