Job Title

Retail Manager3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.MaroubraLocation: Maroubra, NSWEmployment Type: Full-time, 38hours per weekSalary Range: $70,000 to $80,000 per annum plus super(depending on the Work Experience)About Us:Mad Mex is a fast-growing Mexican fast-food franchise that delivers fresh, authentic, and customizable Mexican meals to customers across Australia. Our mission is to serve real food with bold flavors, using the freshest ingredients while creating a vibrant and fun dining experience.As a Store Manager at Mad Mex, youll play a crucial role in leading a high-energy team, ensuring smooth store operations, and delivering an unbeatable customer experience. Youll be responsible for team leadership, food quality, financial performance, and operational excellence, ensuring the store meets Mad Mexs brand standards and customer expectations.We seek a proactive leader with strong business acumen, operational efficiency, and customer service skills to uphold the brands reputation and meet performance targets.Key ResponsibilitiesRestaurant Operations & Compliance: Oversee daily operations, ensuring efficiency, adherence to Mad Mexs operational standards, and compliance with food safety and WHS regulations.Sales & Business Performance: Drive sales by analyzing Mad Mex sales trends, customer insights, and local market demand, implementing strategies to maximize store profitability.Inventory & Stock Management: Manage stock levels, forecast demand, place orders with Mad Mexs trusted suppliers, and maintain FIFO (First In, First Out) stock control to minimize waste.Team Leadership & Training: Recruit, train, and mentor Mad Mex Warriors (staff) to create a high-energy, customer-focused team while ensuring adherence to Mad Mexs service and food preparation standards.Roster & Workforce Planning: Manage shift rosters, ensuring efficient staffing levels to meet peak business demands while optimizing labor costs.Financial & Cost Management: Track store sales, control expenses, monitor food and labor costs, oversee payroll, and implement Mad Mexs pricing and discounting strategies to drive profitability.Customer Experience & Brand Loyalty: Ensure an exceptional customer experience across dine-in, takeaway, and delivery services, handle complaints professionally, and implement customer retention strategies.Marketing & Promotions: Execute Mad Mexs national and local marketing campaigns, promotional events, and upselling techniques to drive customer engagement and increase sales.Compliance & Quality Assurance: Maintain Mad Mexs high food quality and presentation standards, ensure compliance with food safety policies, WHS guidelines, and local council regulations.Reporting & Performance Metrics: Maintain store records, analyze Mad Mex KPI reports, and collaborate with area managers and franchise partners to optimize store success.Qualifications And ExperienceMinimum 2 years experience in retail or hospitality management, preferably in a fast-paced, quick-service restaurant environment.Proven experience in managing store operations, including stock control, staff supervision, and financial management.Strong knowledge of customer service principles, sales strategies, and operational efficiency in a retail or food service setting.Ability to interpret sales reports, manage budgets, and optimize store performance through data-driven decision-making.Previous experience in team leadership, rostering, and staff training to ensure smooth day-to-day operations.Excellent communication and problem-solving skills to handle customer inquiries, complaints, and operational challenges.What We OfferCompetitive Salary Package With potential performance-based incentives.Career Growth & Development Opportunities for training, leadership development, and career progression within a global brand.Supportive Work Environment Be part of a fast-paced, team-oriented culture that values hard work and innovation.Exciting Opportunities Work in a dynamic retail setting with the chance to implement new ideas and drive business success.Employer questionsYour Application Will Include The Following QuestionsWhat is your current work authorization status in Australia?Do you have at least 2 years of experience in Retail or a related field?Have you previously worked in Retail, Hospitality or a similar sector in a comparable role?Interested? Due to volume, please note that only short-listed candidates will be contacted. Please apply using the facilities provided on this site and please ensure you attach an updated resume.Australian citizens / Permanent Residents will be preferred.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesFood and Beverage ServicesReferrals increase your chances of interviewing at Mad Mex by 2xGet notified about new Retail Manager jobs in Maroubra, New South Wales, Australia.Beverly Hills, New South Wales, Australia 4 months agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 hours agoRetail Operations & Client Service Executive - Van Cleef & Arpels, Oceania - Fixed TermFloor Manager (SM Expression of Interest) - Martin PlaceSydney, New South Wales, Australia 2 days agoStore Manager Full Time / Part Time - WaverleyWaverley, New South Wales, Australia 2 weeks agoMaroubra, New South Wales, Australia 2 weeks agoMillers Point, New South Wales, Australia 1 week agoMillers Point, New South Wales, Australia 1 week agoMillers Point, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoArea Manager - Vans NSW & Timberland NSWSydney, New South Wales, Australia 2 days agoMascot, New South Wales, Australia 1 month agoPolitix - Store Manager - Liverpool - NSWSydney, New South Wales, Australia 2 weeks agoForest Lodge, New South Wales, Australia 1 month agoAssistant Manager | Sydney (multiple locations)Sydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoKingsford, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoFull Time Key Leader | Westfield Sydney CityCronulla, New South Wales, Australia 18 hours agoStore Manager - Pagewood Casual / Part-Time / Full-TimeEastgardens, New South Wales, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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