EXECUTIVE GENERAL MANAGER - OPERATIONS & STRATEGYBrisbane-based | Relocation Support AvailableABOUT THE ORGANISATIONOur client is a growing provider in the NDIS sector, with a model built on empowering experienced operational leaders to run their own business units. With more than 12 Managing Partners currently operating across Australia, the organisation delivers high-needs disability support, child services (NSW DCJ and SSRC), and has recently expanded into Positive Behaviour Support.The business is now entering a new phase of strategic growth, with plans to scale its proven model nationally, while maintaining tight control of service quality, participant outcomes, and operational profitability.ABOUT THE OPPORTUNITYThis newly created role will play a critical part in leading the organisation''s shared services function and driving performance across its Partner-led network. It''s a hands-on executive position for someone who thrives on building scalable systems, leading operational teams, and coaching high-performing leaders.Drive execution of strategy set by the board and CEO, aligning operational outcomes with group-level KPIs (profit, margin, funding performance)Lead national Shared Services functions including quality, compliance, risk, and corporate supportMentor and support Managing Partners across the network, embedding a high-performance and commercially accountable cultureOptimise core processes including funding utilisation, rostering, participant onboarding, and service cost controlOversee funding integrity and ensure all new participants are onboarded with clear, sustainable care plans and funding allocationsIdentify and remove bottlenecks, streamline workflows, and embed a continuous improvement mindset across the businessABOUT YOU10+ years of operational leadership experience in disability servicesDemonstrated ability to manage and improve P&L performance across service delivery teamsDeep understanding of NDIS funding, rostering, margins, and operational complianceProven experience improving gross margin and reducing leakage through systems and coachingHands-on leadership style with the ability to coach, mentor, and lead from the frontBrisbane-based (or willing to relocate with support provided); available on-site 4 days/weekWilling to travel occasionally (approx. 1 night/month) to support Managing Partners nationallyWHAT''S ON OFFERExecutive salary package (base + super), commensurate with experienceAnnual bonus of up to $100,000 tied to business profit, gross margin, partner growth, and key operational metricsEquity/profit-share potential aligned with company scaling targetsDirect support from the board and founderRelocation assistance available for interstate applicantsMane Consulting specialises in executive and operational leadership appointments in the health and community sectors. For a confidential discussion, contact (emailprotected) or call 0411 775 822 .Unlock job insightsSalary match Number of applicants Skills matchTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr
Job Title
Executive General Manager