Job Title

ABOUT THE ROLEThe Women''s Support worker will support CAWLS team by providing personalised and planned case managed support and advocacy for clients of CAWLS legal service, with a particular focus on those escaping or experiencing Domestic and Family violence.Through a client-centred approach, this person will support clients in areas such as housing, health, family violence, family reunification, linking with culturally appropriate services, community integration, NDIS, and financial issues.The role requires enthusiasm, excellent communication skills and the ability to work autonomously in addition to working well with others. An eye for detail and the capacity to work in a busy environment, meet strict deadlines, prioritise work and maintain quality standards are also essential.The position includes the provision of outreach services to clients and support at some courts including occasional visits to Tennant Creek.KEY RESPONSIBILITIESProvide case management support to women who are clients of CAWLS legal service ensuring client safety is always prioritised.As part of a team, contribute to the implementation of the Specialist Approach to Domestic Violence at the Alice Springs Local Court.Work with CAWLS solicitors to identify and address the support needs of clients whether they are in custody or the community.Refer and support clients to obtain appropriate housing, drug and alcohol treatment, community services and other relevant supports in the community.Provide information and support relating to material and financial aid, mental and physical health and wellbeing, education/employment/training opportunities and other relevant services and supports.Advocate on behalf of women in relation to government services and departments.Where possible and if pertinent, attend court in support of CAWLS case management clients.Maintain, collect and record client information and data in accordance with CAWLS policies and practices.Attend meetings relevant to CAWLS operations from time to time as requested.Participate in and contribute to research addressing the systemic issues faced by First Nations women in their interactions with the justice system.Maintain effective collection of relevant data and statistics, file management systems and internal quality assurance procedures consistent with the administrative systems, procedures and policies of the service.Prepare reports to funding agencies by maintaining statistics and other records as requiredSelection Criteria1.A relevant tertiary qualification in social work or an equivalent discipline, and/or experience as a social worker or equivalent.2.Previous experience working with people who have experienced family violence and the family violence service system in the Northern Territory and knowledge and understanding of the issues facing women seeking access to justice.3.Experience working with Aboriginal clients and communities.4.Experience in liaising with family violence support services and other agencies and developing networks and contacts in other associated services.5.A demonstrated understanding of the dynamics of domestic and family violence, cultural safety, trauma-informed practice, mental health, alcohol and drug issues.6.Demonstrated written and oral communication skills with a particular ability to communicate effectively with vulnerable people from a diverse range of cultural backgrounds.7.Demonstrated experience and skills in the provision of support, crisis containment, risk assessment, and case coordination.8.Demonstrated understanding of the Northern Territory Domestic and Family Violence Act, the Family Safety Framework, risk assessment procedures and police procedures in relation to domestic and family violence.9.Demonstrated ability in office procedures including word processing, file management, data entry and reporting and proficiency in the use of database systems and computer software programs in particular MS Word & MS Excel and Outlook.10. High level of customer service and demonstrated ability to maintain client confidentiality and illustrate an awareness of the issues relating to client confidentiality and privacy within the community and the work environment.11. Demonstrated ability to work collaboratively within a multidisciplinary team with limited supervision, and effective time management skills, ability to prioritise and organise workload and show initiative including problem solving.12. Current NT Police Check & Working with Children Check (ochre card) or capacity to obtain & a current NT drivers licence.Desirable:Experience in the delivery of support services to women who are currently in or at risk of entering the criminal justice system.Experience working with Aboriginal people and in remote environments.Previous experience in a Community Legal Service or similar organisation and understanding of conflict in a legal environment.Training in the use of Family Safety Framework #J-18808-Ljbffr