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Customer Service & Contracts AdministratorCleanaway Dandenong South, Victoria, AustraliaCustomer Service & Contracts AdministratorCleanaway Dandenong South, Victoria, Australia4 days ago Be among the first 25 applicantsCustomer Service & Contracts Administrator Are you a people-person who loves solving problems, staying organised, and keeping things running smoothly behind the scenes? Were on the lookout for a confident and capable Customer Service & Contracts Administrator to support our waste services contracts with our local council. This is a fast-paced, high-volume role where no two days are the same one minute youre helping a resident understand why their bin wasnt collected, the next you''re working with operations to investigate an issue or update key stakeholders. What youll be doing: Acting as the first point of contact - answering calls, handling complaints, and resolving bin-related queries and service requests (damaged bins, wheel repairs, missed collections, etc.) Investigating and escalating issues, reviewing footage, and collaborating with different internal teams and council workers. Logging and updating information in both internal and external systems Working closely with internal teams and external stakeholders you''ll be the glue that holds everything together Providing key data for reports and helping interpret stats dont worry, you dont need to build the reports, just make sense of the data Who you are: Youre experienced in both customer service and administration you know your way around a spreadsheet and a stakeholder conversation. Youre a people person building rapport comes naturally, and you''re calm and solutions-focused Youre used to working in a busy environment and can juggle multiple tasks with a smile You enjoy problem solving, follow issues through to resolution, and care about getting the details right Experience working with councils or in utilities? Thats a bonus! Whats in it for you: A close-knit team Join a small, supportive crew backed by a broader network of experienced colleagues who are always ready to lend a hand. Hybrid work model Once youre up to speed, enjoy the flexibility of working from home up to 3 days a week. Make a real impact Be part of a team that contributes meaningfully to your local community. Competitive salary package Enjoy a generous and rewarding remuneration. Join a high-growth, ASX 100-listed business Be part of a company with big goals and the momentum to match. Employee share program Share in the success you help create. Great staff benefits Including novated leasing, salary sacrificing on work-related expenses, discounted private health insurance, and more. Ongoing training Well support your continued learning every step of the way. Our Process: Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au. Join us on our exciting journey towards a sustainable future. Simply click the Apply button below or visit and let''s make a positive impact together. LI-LG1 Applications close: 13 Jun 2025 AUS Eastern Standard Time Vacancy no:521553 Work type:Fixed Term - Full Time Location:Dandenong South VIC Australia Categories:Administration Back to search results Apply now Refer a friendSeniority levelSeniority levelEntry levelEmployment typeEmployment typeContractJob functionJob functionOtherReferrals increase your chances of interviewing at Cleanaway by 2xSign in to set job alerts for Customer Service Administrator roles.Springvale, Victoria, Australia 1 week agoRowville, Victoria, Australia 4 hours agoMelbourne, Victoria, Australia 1 week agoMoorabbin, Victoria, Australia 1 month agoNarre Warren, Victoria, Australia 2 weeks agoDandenong, Victoria, Australia 2 days agoMelbourne, Victoria, Australia A$35.00-A$36.00 12 hours agoSouth Melbourne, Victoria, Australia 1 month agoCustomer Service Representative - July 2025Melbourne, Victoria, Australia 6 days agoDandenong, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoDandenong South, Victoria, Australia 15 hours agoMulgrave, Victoria, Australia 4 weeks agoCustomer Service Support Staff - MelbourneMelbourne, Victoria, Australia 2 days agoCustomer Service Support Staff - MelbourneMulgrave, Victoria, Australia 4 weeks agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 1 month agoCarlton, Victoria, Australia 13 hours agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia A$35.00-A$38.00 2 weeks agoTiffany Service Center Coordinator | Maternity Cover | MelbourneMelbourne, Victoria, Australia 3 days agoKeysborough, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 month agoCoordinator Customer Service - City of DarebinCustomer Service & Engagement CoordinatorMelbourne, Victoria, Australia 2 days agoWere unlocking community knowledge in a new way. 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