Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.Title and SummarySenior Product Manager Everyday Banking, Advisors & Consulting Services (12 months)OverviewWe are seeking a dynamic and experienced Senior Product Manager to join the Everyday Banking team within one of our key banking partners. In this fixed-term 12-month contract, you will play a key role in shaping propositions across key customer segments, leading development of segment-specific insights, reporting, and strategic recommendations to drive improved customer experience, product performance, and business growth. This role involves cross-functional collaboration with data, marketing, digital, distribution, and other product teams. Hybrid work arrangements are applicable.All about the RoleAs a Senior Product Manager, your responsibilities will include:Driving development of the customer segmentation strategy to support the banks growth objectives and align with customer needs.Understanding the voice of the customer and anticipating impacts of macro, micro, and product landscapes.Identifying opportunities to improve propositions through a deep understanding of products and customers.Leading and executing changes in partnership with delivery teams and stakeholders to enhance product offerings and processes.Leading regular reporting and insights generation across key customer segments, transforming data into actionable strategies.Collaborating with analytics teams to refine segment definitions and measurement frameworks.Monitoring market trends and competitor activity to ensure segment strategies remain relevant and differentiated.All About You - SkillsetTo succeed, you should have:Previous experience in product, strategy, or customer insights, essential for this role.Understanding of customer frameworks, journeys, and value propositions is highly desirable.Strong commercial acumen and strategy development skills.Strong analytical skills with confidence in data-driven decision making.Proven problem-solving skills and ability to execute on initiatives.Risk mindset proactive identification and management of risks.All About You - Experience & Education7+ years of experience in financial services, with a track record of successful projects; payments or retail banking experience preferred.Bachelors degree or equivalent; advanced degree or MBA preferred.Willingness to engage in hands-on tasks such as writing Jira stories, leading investigations, and running meetings.Advanced skills in Word, Excel, and PowerPoint.Strong communication, stakeholder, and influencing skills.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks come with inherent risks. Every person working for or on behalf of Mastercard must:Abide by Mastercards security policies and practices;Ensure confidentiality and integrity of accessed information;Report any suspected security violations or breaches;Complete mandatory security trainings as per Mastercards guidelines. #J-18808-Ljbffr
Job Title
Payments Lead Everyday Banking (Debit), Advisors & Consulting Services (12 month