Join our dynamic team at Patterson Cheney Trucks. Support our Service Manager working alongside a passionate team of over 60 professionals. 20th May, 2025 Due to our exciting expansion, we have an exceptional opportunity for an experienced Truck Service Leader to join our team at Patterson Cheney Trucks. As an Assistant Service Manager, you will support our Service Manager and work alongside a dedicated team in a thriving environment. About the Role: As the Truck Dealership Assistant Service Manager, your responsibilities will include: Overseeing daily service operations with precision Upholding Patterson Cheney''s service standards Identifying opportunities for continuous improvement Ensuring customer satisfaction and maximising sales Collaborating with the parts department Managing customer inquiries and complaints professionally Maintaining accurate service records Implementing departmental policies and procedures Staying updated on industry trends in truck maintenance and repair About You: Proven leadership experience in dealership truck service Aspiring to advance within service management Strong understanding of service department KPIs Proficient in truck maintenance and repair processes Excellent customer service and communication skills Effective management of customer interactions Strong organisational and time management abilities Team-oriented and able to work under pressure Competent in dealer software management and PC skills Current VIC Heavy Vehicle drivers license Whats In It for You? Competitive Salary Package: Salary, car, and commission structure Career Growth: Opportunities to progress to Service Manager Training: Ongoing on-site and off-site development Discounts: Access to Patterson Cheney Cars and Trucks discounts Job Security: Work with a stable, family-owned business Positive Culture: A supportive, celebratory work environment How to Apply: Please attach your resume. Successful applicants will undergo a National Police Check. Why Join Patterson Cheney Cars and Trucks? As an AIA Automotive Employer of the Year 2023/2024, Patterson Cheney Group employs over 800 staff and represents brands like Isuzu, Western Star, and MAN. Founded in 1915, our success is rooted in customer service and family values. We welcome applicants of all genders, races, religions, and ages to join our team and be part of something great. #J-18808-Ljbffr
Job Title
Dealership Truck Assistant Service Manager